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Last updated: 2026/5/28

System error displayed; unstable operation.

このページでは、SocialDogでシステムエラーが表示される場合や動作が不安定な場合の対処方法を説明します。

If a System Error is Displayed​

If your OS or browser is outdated, SocialDog may not function correctly and a system error may be displayed. Please update your OS and browser to the latest versions before use.

If the above does not apply, processing may take time in the following cases, potentially leading to a system error.

  • You have a large number of followers (tens of thousands or more).
  • You have complex filters configured.
  • You have a specific sorting order set.
    • On the Followers screen, sorting orders other than "Newest First" or "Oldest First" may take longer to process.

In such cases, please click your browser's [Refresh] button to reload the page.

How to Reduce the Occurrence of System Errors​

By reviewing your settings as described below, you can reduce the frequency of system errors.

  • Reduce the number of filter conditions.
  • Set the sorting order to "Newest First" or "Oldest First".

Features That May Not Be Usable​

If Behavior is Unstable​

If the behavior is unstable or if you see the message "Failed to load. Please refresh the screen.", the following methods may help resolve the issue.

Browser Version​

If the behavior is unstable, please try the following:

  • Check if you are using a browser listed in Using the SocialDog Browser Version.
  • Click your browser's [Refresh] button.
  • Close your browser once and then restart it.
  • Clear your browser's cache and cookies.
  • Restart your PC or smartphone.
  • Try using a different browser.
  • Use your browser's incognito mode.
    • If you can open it in an incognito window but not in a regular window, a browser extension might be causing the issue. Please disable your extensions and try again.

App Version​

  • Close the app once.
  • Uninstall and then reinstall the app.