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      "System Error" is displayed, or the system is unstable

      Last updated: August 7, 2025

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      If you see a "System Error" message or if SocialDog is behaving unstably, please check the following.

      If a "System Error" is displayed

      If your OS or browser is outdated, it may not function correctly and a system error may be displayed. Please update your OS and browser to the latest versions before using the service.

      If the above does not apply, the following cases may cause processing to take a long time and result in a system error message:

      • You have a large number of followers (tens of thousands or more).

      • You have configured complex filters.

      • You have set a specific sorting order.

      For the "Followers" list, sorting by anything other than "Newest" or "Oldest" will take longer.


      In such cases, please try reloading the page by clicking your browser's "Refresh" button.

      To reduce the occurrence of system errors

      You can lower the frequency of system errors by adjusting your settings as follows:

      • Reduce the number of filter conditions.

      • Set the sorting order to "Newest" or "Oldest".

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      If the system is unstable

      Browser Version

      If the service is unstable, please try the following:

      • Click the browser's "Refresh" button.

      • Close and restart your browser.

      • Clear your browser's cache and cookies.

      • Restart your PC or smartphone.

      • Try using a different browser.

      • Use your browser's incognito or private mode.

      App Version

        • Close the app completely.

        • Uninstall and then reinstall the app.