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- Facebook personal accounts and Facebook groups cannot be linked to SocialDog.
- Due to Facebook's security features, Facebook Pages need to be reconnected every 90 days after connecting. Additionally, if you change your password on Facebook, you may need to reconnect your accounts. Learn more
Connect Facebook pages
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Click on the icon in the bottom left corner.
- Click on "Social profiles".
- Click "Add a social profile".
- If you have reached the maximum number of social profiles, an "Upgrade" screen will appear. In this case, please change your plan.
- A screen to select the social profile to add will be displayed. Click "Facebook Page".
- If prompted, log in using the Facebook account that manages the Facebook page.
- When you see the screen requesting access for SocialDog, click "Log in as (your name)."
- Note: You must grant SocialDog permission for all access requests at this time.
- You will return to the SocialDog screen. Check the box next to the Facebook page you want to add, and then click "Add."
Regularly Check Connection Status
Due to Instagram and Facebook's security features, it is necessary to periodically reconnect your accounts to allow SocialDog to access data through the API.
If you do not reconnect within 90 days, the connection will be severed, and you will no longer be able to update analytics data or schedule posts.
You will receive notifications via the SocialDog interface and email as the reconnection deadline approaches, so please keep an eye out for those reminders.
Additionally, if you change your password on Instagram or Facebook, you will need to reconnect your accounts. In this case, the connection between Instagram/Facebook and SocialDog will be immediately severed.
Even if you do not receive a notification from SocialDog about the disconnection, it is advisable to reconnect your accounts promptly. You can do this by navigating to the "Social profiles" settings and selecting "Reconnect" from the menu that appears when you click the "..." button.