Updated: October 9, 2024
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This feature is only available on the Professional, Business, or Enterprise plans.
On the "Followers" page, you can view your followers organized into different categories.
Categories available in the Followers section
Not Following Back
Users who follow you but whom you have not followed back.
Not Followed Back
Users you follow but who have not followed you back.
Inactive
Users you follow but who have not posted for a certain period.
For more details on inactive users, please see Inactive.
Mutual Follow
Users whom you and they follow each other.
Following
Users whom you follow.
Followers
Users who follow you.
Protected List
Users you have protected on SocialDog to prevent unfollowing.
Hidden List
Users who are hidden from being displayed on SocialDog.
New Followers
Users who have recently followed you.
Only users who have followed you after linking your account with SocialDog will be displayed. Users who followed you before linking will not be shown.
Recently Unfollowed
Users who were following you but have recently unfollowed.
Engagement on Posts
Users who have reposted (retweeted) or liked your posts.
For more details on post engagement, please see Engagement on Posts.
What you can do with Followers
Sort the Order of Users
You can change the display order of users.
For more details, please see Change the Order of Users.
Filter Users
You can use filters to narrow down the displayed users and posts.
For more details, please see Filter Users Based on Conditions.
Download CSV
You can export the user list data as a CSV file.
For more details, please see Download Data for Inbox, Followers, and Post Engagement.
Update Frequency for Followers
On the "Followers" page, if more than one hour has passed since the last data retrieval, the data will be refreshed when you view the page.
If you want to retrieve the latest data within an hour, you can manually update it by clicking the refresh time display button (e.g., "15 minutes ago") at the top right of the screen and then clicking the "Update Now" button. Even if you don’t visit the "Followers" page, the data is updated automatically once a day.
For more details about the automatic updates, please see Timing of Data Retrieval from SNS.