Services
      Back to home
      1. SocialDog Help
      2. FAQ
      3. Services

      Can I retrieve data from before registering with SocialDog?

      We will explain which data can and cannot be retrieved from before your registration with SocialDog.

      Update date: November 21, 2024

      This article has not yet been translated in the language shown. It is displayed in machine translation, but it may be incorrect.

       

      SocialDog retrieves data from social networks using APIs provided by each social network company. Due to API specifications, some data from before SocialDog registration can be retrieved, while other data cannot.

      SocialDog does not support Facebook page analysis.

      X (Twitter)

      Analytics

      • Data that cannot be retrieved from before SocialDog registration
        • Number of follows
        • Number of followers
      • Data that can be retrieved from before SocialDog registration
        • Analysis data for the most recent 3,200 posts (Available only for Business and Enterprise plans)
          • Post content
          • Number of posts
          • Impressions
          • Engagement (replies, reposts, likes)

      Inbox

      • Data that cannot be retrieved from before SocialDog registration
        • Mentions
      • Data that can be retrieved from before SocialDog registration
        • Keyword Monitor (posts from the past 30 days)

      Followers

      • Information that cannot be retrieved from before SocialDog registration in the "Followers" feature
        • Date followed
        • Date followed by
      • Information that can be retrieved from before SocialDog registration in the "Followers" feature
        • Following
        • Followers
        • Date joined X (Twitter)

      Instagram

      Analytics

      • Data that cannot be retrieved from before SocialDog registration
        • Number of follows
        • Number of followers
      • Data that can be retrieved from before SocialDog registration
        • Analysis data for the most recent 1,000 posts (Feed and Reels)
          • Post content
          • Number of posts
          • Impressions
          • Reach
          • Engagement (comments, likes, saves, shares, plays, play time, total engagement)

        • Analysis data for Stories from the past 24 hours (after October 7, 2024)

          • Post content

          • Number of posts

          • Impressions

          • Engagement (comments, likes, shares)

          • Navigation

             

      Related articles