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FAQ
Problems and troubleshooting
Services
- Unable to add Instagram account or Facebook page to SocialDog
- Unable to log in to SocialDog
- Can I retrieve data from before registering with SocialDog?
- "System Error" is displayed, or the system is unstable
- I was charged immediately after signing up for the free trial
- Email notifications are not arriving
- "This SNS profile is linked to another team" error message when trying to connect Twitter
- Data Retrieval from Social Media and Timing