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December 16, 2024

New Features

  • The "Bulk import" feature in "Multi-Post" now supports Drafts.
    • You will now be able to create drafts of Instagram Posts.

Improvements and Bug Fixes

  • SocialDog onboarding support by our Customer Success Team is now available for Business Plan and Enterprise Yearly users. We will provide support to help improve the performance of your social profile management.

December 2, 2024

New Features

  • Added the "Bulk import" function to "Multi-Post". You can create multiple scheduled posts using CSV.

    • The following will also be supported in the future:
      • Creation of Draft Posts
      • Creation of Instagram Posts

Improvements and Bug Fixes

  • When changing to a Plan that allows the use of "Post engagement", "Post engagement" is now available by default.
  • Changed the column name from "Media URL" to "Profile Website" in the Inbox.

November 5, 2024

New Features

  • The 'Quick Post Form' feature has been added to the 'Multi-Post' feature.

    • Similar to the 'Classic Post' feature, you can easily create posts.

Improvements and Bug Fixes

  • All posts can now be analyzed with the 'Post performance' Analytics feature.
    • For past posts, you can also retrieve data for the past year's Engagements from the post details page.
    • For more details, please refer to Post performance.
  • In the 'Quick Post Form' within the 'Multi-Post' feature, entered text, Media, etc. are now retained even when the page is reloaded.
  • In the 'Benchmark' feature's search bar, it is now possible to search even when including the @ symbol in usernames.
  • The X post Preview in the 'Multi-Post' feature has been improved to better resemble the official X.

October 7, 2024

Improvements and Bug Fixes

  • Added support for Stories metrics to the Instagram Account Dashboard.
  • Improved the clarity of errors when attaching videos longer than 140 seconds.

Bug Fixes and Improvements

  • We have resumed the ability to 'like' posts from the Inbox.
  • The "Post performance and Post details" feature has been officially released.
  • The data for the pie charts in "Followers" Analytics, including "Public / Private, Posts, Followers, Following, Follow initiation, Likes, Lists, and X (Twitter) account creation year," can now be downloaded in CSV format.
  • Data for "Number of posts, Followers, Following, and Net increase in posts" has been added to Benchmark (Beta).
  • The post preview for X (Twitter) posts has been improved.

August 26, 2024

New Features

  • The "Classic/Multi-Post" feature now supports posts with more than 140 characters (280 characters in English).
    • This is available to users subscribed to X Premium (Twitter Blue).
    • The maximum character limit for posts is 12,500 characters in Japanese and 25,000 characters in English.
    • For more details, see Set Post Content.
  • In the Instagram Analytics feature, we have added metrics for Reels posts.
    • New metrics have been added: "Impressions, Plays, Replays, Playtime, Average Playtime".
    • These are available in Instagram Analytics > "Post performance, Media, Hashtags screens, and the post list at the bottom".
  • In the Instagram Analytics feature, we have added metrics for Feed posts.
    • A new "Shares" metric has been added.
    • This is available in Instagram Analytics > "Post performance, Media, Hashtags screens, and the post list at the bottom".

Bug Fixes and Improvements

  • The post preview for X (Twitter) has been adjusted to more closely match official posts.

  • A "Refresh Now" button has been added for X (Twitter) Following/Followers data refresh, allowing for arbitrary data updates.

  • "3, 7, 14" days have been added to the periods that can be set as Inactive.

August 15, 2024

New Features

  • The "Create another post after this one" feature is now available for "Multi-Post".

    • You can create multiple posts consecutively.
  • The "Add to front of queue" and "Add to queue" features are now available for "Multi-Post".

  • The Benchmark (Beta) feature is now available.

    • You can compare your connected Account with other Accounts you want to benchmark.
    • For more details, please refer to Benchmark (Beta).

Bug Fixes and Improvements

  • In the "Legacy Post" feature, multiple videos and GIF images can now be attached.

July 30, 2024

New Features

  • The "Post Details (Beta)" feature is now available.
    • For individual posts, you can view metrics such as "impressions by time" and "replies by time".
    • It can be accessed by clicking on a post from the "Post performance (Beta)" feature.
    • You can also download it as a CSV.
    • For more details, please refer to Post performance (Beta).

New Features

  • The "Multi-Post" feature is now available.

    • You can manage posts across your X (Twitter), Instagram, and Facebook accounts collectively with the "Multi-Post" feature.
    • It can be enabled by clicking "Turn on Multi-Post" from Team settings.

    • For feedback or requests regarding the feature, please contact us via the contact form.

*The traditional post feature remains available.

*The on/off setting for the "Multi-Post" feature is configured per team.

Changing Social Profile Posts

Bug Fixes and Improvements

  • The "Display Latest Posts" feature has been discontinued. Thank you for your use.
  • Some labels in the menu have been changed.
    • "Per-Account Settings" → "Per-Social profile Settings"
    • "Settings" → "Per-Social profile Settings"

May 20, 2024

New Features

  • The Enterprise plan now supports adding more linked social profiles, team members, and Keyword Monitor retrieval times. 🎉

    • This is useful if you want to manage more Social profiles or retrieve users who have registered more keywords.
    • For inquiries regarding Enterprise customization, please contact us via the Inquiry Form.
  • We have added "Post performance (Beta)" to the Analytics feature. 🎉
    It is available for Enterprise and Business plans.

  • You can view impressions and Likes in detail by hour or by day.
  • For feedback and requests regarding this feature, please contact us via the Inquiry Form.

New Features

  • A feature has been released that allows users to operate while checking the connection procedure when linking an Instagram Account on a smartphone.
    • This can be used by opening 'Open explanation in picture-in-picture' when starting the Instagram connection.

April 23, 2024

Bug Fixes and Improvements

  • Resolved an issue where post content was not displayed correctly when using the Firefox browser.

Bug Fixes and Improvements

  • Resolved an issue where re-linking Instagram Accounts could occasionally fail.

April 8, 2024

Bug Fixes and Improvements

  • As data retrieval from X (Twitter) became unavailable, the following items have been deleted from the CSV:
    • Language
    • Time zone
    • UTC offset
  • For the bulk scheduling feature, the notation including 'seconds' has been deleted.

April 2, 2024

Bug Fixes and Improvements

  • Improved performance when uploading Media.

Bug Fixes and Improvements

  • For the "New post" feature, resolved an issue where the display was corrupted in Drafts without a destination set.

March 12, 2024

Bug Fixes and Improvements

  • Due to the discontinuation of the whotwi service, the link to 'Analyze with whotwi' has been deleted.
  • In the 'Post overview', when clicking on a hashtag in 'Average engagements by Hashtags', the 'Hashtags' analytics screen is now displayed.
  • For the analytics function, the design of tables with graphs has been improved for better readability.

3/8/2024

Bug Fixes and Improvements

  • Images with large file sizes are now automatically compressed when uploaded.