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Last updated: 2026/5/28

Displays a system error; unstable operation.

This page describes how to resolve issues when a system error is displayed or when SocialDog is unstable.

When a System Error is Displayed​

If your OS or browser is outdated, SocialDog may not function correctly and a system error may be displayed. Please update your OS and browser to the latest versions.

If the above does not apply, processing may take an extended time, resulting in a system error display, in cases such as:

  • A large number of followers (tens of thousands or more).
  • Complex filters are applied.
  • A specific sort order is set.
    • On the followers screen, sorting orders other than "Newest first" or "Oldest first" may increase processing time.

In such cases, please click the browser's [Refresh] button to reload the screen.

How to Reduce System Error Occurrences​

You can reduce the incidence of system errors by reviewing your settings as follows:

  • Reduce the number of filter conditions.
  • Set the sort order to "Newest first" or "Oldest first."

Unavailable Features​

When Operation is Unstable​

If the operation is unstable or if "Failed to load. Please refresh the page." is displayed, the following methods may help resolve the issue.

Browser Version​

If operation is unstable, try the following:

  • Confirm you are using a browser listed in Using the browser version.
  • Click the browser's [Refresh] button.
  • Close the browser once and then restart it.
  • Clear your browser's cache and cookies.
  • Restart your PC or smartphone.
  • Try using a different browser.
  • Use your browser's incognito mode.
    • If the page opens in an incognito window but not in a regular window, an extension might be the cause. Try disabling extensions and retrying.

App Version​

  • Close the app once.
  • Uninstall the app and then reinstall it.