Link your X (Twitter) account
This section explains how to link your X (Twitter) account.
Link your X (Twitter) Account
Link from the SocialDog Browser Version
- Go to the X (Twitter) official website and log in with the X (Twitter) account you want to link to SocialDog.
- Click the icon in the bottom left.
- Click SNS Accounts.
- Click [Add SNS Account].
- If the number of SNS accounts exceeds the limit, an "Upgrade" screen will appear. In this case, please change your plan.
- A screen to select the SNS account to add will appear. Click [X (Twitter) Account].
- The X (Twitter) authorization screen will appear. Click [Authorize app].
If you cannot link your account using the steps above, please refer to Issues that prevent X (Twitter) account linking.
Link from the SocialDog App Version
- You cannot create a SocialDog account using the SocialDog app version.
- If you are not the team owner or belong to more than one team in SocialDog, you cannot link an X (Twitter) account from the app. Please link your X (Twitter) account using the SocialDog browser version.
- Open the SocialDog app and log in with your SocialDog account.
- Tap the icon in the upper left.
- Tap "Manage Account".
- Tap "Link SNS Account".
- The X (Twitter) authorization screen will appear. Log in with the X (Twitter) account you want to link to SocialDog.
If you cannot link via the app version, please try linking via the SocialDog browser version. For details, refer to Issues that prevent X (Twitter) account linking.
X (Twitter) accounts that have been granted a role using the Account permission delegation feature cannot be linked to SocialDog. Login information for the X (Twitter) account you wish to link to SocialDog is required.
Features Not Available for X Accounts with Many Followers
For accounts with 3,000 or more followers
- Analytics > "Followers" pie chart
- Results displayed are based on a sample of data, not all followers.
For accounts with 30,000 or more followers
- Number of "Fan" users in the left sidebar of the "Followers" screen
- May not be displayed.
- "Recommended Actions" on the "Dashboard"
- The count will not be displayed.
For accounts with 50,000 or more followers
- CSV Download
- Data from the 50,001st entry onwards cannot be downloaded.
For accounts with 100,000 or more followers
- Sorting on the "Followers" screen
- Only "Newest first" and "Oldest first" are available.
When X (Twitter) App Linking is Canceled (Re-login)
App linking may be canceled even if the user does not explicitly revoke it.
If app linking is canceled, all scheduled posts, report sending, and other functions will stop. Re-linking your X (Twitter) account will resume the interrupted functions.
When app linking cancellation is detected, a notification email will be sent to your registered email address. We recommend re-linking promptly when app linking is canceled.
Re-login
- Click the icon in the bottom left of the screen, and open SNS Accounts.
- Click [Re-login].
- Enter your X (Twitter) ID and password to log in.
Reasons for App Linking Cancellation
To prevent unauthorized use of X (Twitter) accounts, X (Twitter) may automatically cancel app linking in the following cases:
- Performed a large number of follows, unfollows, or posts in a short period
- Posted from an external service without a registered mobile phone number
- Posted a large number of links to specific sites
- Post content was determined to be spam