Assigning roles to team members for each social media account.

Supported Plans

BusinessEnterprise

This document describes how to restrict operations that team members can perform on social media accounts by configuring "Roles per Social Media Account" for each team member.

Capabilities

• Restrict features accessible to team members
• Allow specific members to only create post drafts
• Prevent erroneous posting to unauthorized social media accounts

Roles per Social Media Account

Two types of roles can be configured for each social media account:

Social Media Account Administrator

• Can perform all operations related to the social media account.
• Post approval (unreleased)

Post Editor

• Create and edit post drafts
  • Cannot create scheduled posts or post immediately.
• Functions other than posting (e.g., analytics, keyword monitoring, follower management) can be used without restriction.
• Request post approval (unreleased)

tip

• Immediately after linking a social media account, the linking team member is automatically set as "Social Media Account Administrator," and other team members are "Post Editor."
• Even if a team role is "Owner" or "Administrator," features exclusive to "Social Media Account Administrator" cannot be used if the role per social media account is not "Social Media Account Administrator."
• When the post approval feature is released in the future, the operations mentioned above will also become available.

Features Available by Role

Posting Permissions	Social Media Account Administrator	Post Editor
Add Draft	✔	✔
Edit Draft	✔	✔
Delete Draft	✔	✔
Add Scheduled Post	✔
Edit Scheduled Post	✔
Delete Scheduled Post	✔
Move Scheduled Post to Draft	✔
Configure Scheduling Slots	✔
Add Post to Scheduling Slots	✔
Post Immediately	✔
Delete Post from Post History Screen	✔
Republish Error Post	✔
Delete Error Post	✔
Add RSS Auto-Post	✔
Edit RSS Auto-Post	✔
Delete RSS Auto-Post	✔

Changing Roles per Social Media Account

Team "Owners" or "Administrators" can change the roles per social media account for team members.

1. Click the team icon in the bottom left corner of the screen, then click Team Members.

2. Click the member whose role you want to change.

   1. Under "Roles per Social Media Account," select either "Social Media Account Administrator" or "Post Editor."

tip

• Roles per social media account can also be set when inviting users. For details, please refer to Invite Other Users to Your Team (Manage Multiple Social Media Accounts with Multiple Users).
• Members with the "General User" team role cannot view the Team Members screen, and therefore cannot confirm information about other members or information regarding roles per social media account.