Manage team members

Supported Plans

BusinessEnterprise

This section explains how to manage team members and their roles.

Overview of Team Member Management

What are Team Members?

• You can invite users with other SocialDog accounts to your team as team members to utilize team features collaboratively.
• For example, X (formerly Twitter) account 1, added by SocialDog user A of ABC Corp.'s team, can be operated by team members SocialDog users B and C.

Team Member Roles

You can assign one of the following three roles to each team member.

Owner

• Only one user can be assigned per team. The team creator becomes the owner at the time of team creation.

Admin

• Can perform most operations.

General User

• Can perform operations other than changing team settings.

Operations Available per Role

Operation	Owner	Admin	General User
Basic Functions (Analytics, Posting, Inbox, Follower Management)	Allowed	Allowed	Allowed
Change Team Settings (Add Twitter Accounts, Invite Users, Edit Roles, etc.)	Allowed	Allowed	-
Plan / Payment (Change Plan/Payment Method, etc.)	Allowed	Allowed	-
Delete Team	Allowed	-	-

Invite Users (Add Team Members)

1. Click the icon at the bottom left of the screen.
2. Click Team Members.
3. Click [Invite User].
4. Select the invitee's email address and their role within the team (Admin or General User).
5. Click [Send Invitation].

Operations for Invitees

Invitees become team members either with an existing SocialDog account or by creating a new one.

1. Open the email from SocialDog.
2. Access the link provided in the email.
3. Create a SocialDog account or log in.
   1. If you don't have a SocialDog account: Set the password for the SocialDog account you are creating.
   2. If you already have a SocialDog account: Enter the password registered with SocialDog.

Change Team Member Roles

This operation is only available to Owners and Admins.

1. Click the icon at the bottom left of the screen → Team Members.
2. Click the user whose role you want to change.
3. Under "Role in Team," select either Admin or General User.

Transfer Owner Role to Another User

You can transfer the team owner role to another team member due to reasons such as retirement.

This operation is only available to Owners.

1. Click the icon at the bottom left of the screen → Team Members.
2. Click the owner user.
3. Click "Transfer Owner Role".
4. Select the user you want to make the owner.
5. Enter your SocialDog account password.
   1. Enter the current owner's password, not the password of the user you want to make the owner.
6. Click "Transfer Owner Role" at the bottom right.
7. A confirmation dialog will appear. Click [Transfer Owner Role].