Use two-factor authentication.

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Enabling two-factor authentication enhances account security by requiring additional verification information in addition to your password when logging in.

Overview of Two-Factor Authentication

You can enhance your account security by enabling two-factor authentication.

When two-factor authentication is enabled, you will need to enter a one-time password to log in to SocialDog.

You can obtain a one-time password using your preferred app, such as Google Authenticator.

tip

SocialDog's two-factor authentication does not apply when logging in with a Google or Apple account. To enhance security, please set up two-factor authentication on your Google or Apple account.

For more information on logging in with Google or Apple accounts, please refer to Log in with Google or Apple accounts.

Enable Two-Factor Authentication

1. Open Account Settings → Security.
2. Click [Enable] at the bottom right.
3. Enter your SocialDog account password and click [Next].
4. Install an authenticator app on your smartphone or other device.
   • Google Authenticator (iOS, Android)
   • Microsoft Authenticator
   • Other apps that support two-factor authentication with TOTP (Time-Based One Time Password)
5. Scan the QR code with your authenticator app.
6. Enter the 6-digit one-time password displayed in your authenticator app into the screen. → Two-factor authentication will be enabled.
7. To store the backup codes, click [Download] or [Print] and keep the backup codes in a safe place.

If your authenticator app cannot read the QR code

1. Hover over [If you can't scan].
2. Manually enter the "Account name" and "Key" into your authenticator app.
3. The account will be added to your authenticator app, and a 6-digit one-time password will be displayed.

Log in with an account that has two-factor authentication enabled

You can log in to an account with two-factor authentication enabled by following these steps:

1. Access the login screen.
2. Enter your email address and password, then click [Log in].
3. Enter the 6-digit one-time password displayed in your authenticator app and click [Authenticate] to log in.

tip

• If you cannot log in with two-factor authentication, please refer to Unable to log in to SocialDog.
• When logging in with a Google or Apple account, SocialDog's two-factor authentication will not be required.

Disable Two-Factor Authentication

You can disable two-factor authentication by following these steps:

1. Open Account Settings → Security.
2. Click [Disable] at the bottom right.
3. A confirmation screen will appear; click [Disable] to disable two-factor authentication.