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Last updated: 2026/5/28

Manage the team's social media accounts

Supported Social Platforms
X (Twitter)InstagramThreadsFacebookYouTube
Supported Plans
FreePersonalProfessionalBusinessEnterprise

This section explains how to add and remove social media accounts.

To manage social media accounts in SocialDog, you need to add them to a team. Once a social media account is added to a team, it cannot be added to another team.

Add a Social Media Account to a Team​

  1. Open Social Media Accounts.
  2. Click [Add Social Media Account].
  3. Click the social media platform you want to add.
  4. When the social media screen opens, log in and authorize data access.
  5. The social media account will be added.
    1. You can switch accounts by clicking the account name displayed in the top left.
tip

For detailed connection procedures for each social media platform, please refer to the following pages.

If "This social media account is already linked to another team" is displayed​

A social media account cannot be linked to multiple teams. This message appears if you try to add a social media account that has already been added to another team.

If you know which team the social media account is linked to​

  1. If you are currently logged in to SocialDog with another account, first log out of SocialDog.
  2. Log in to SocialDog using the administrator's SocialDog account of the team to which the social media account is linked.
  3. Remove the social media account from the team.
  4. Log out of SocialDog.
  5. Log in with the SocialDog account to which you want to add the social media account.
  6. Connect your X (Twitter) account.

If you don't know which team the social media account is linked to​

Please contact support with the name of the social media account you wish to link.

Remove a Social Media Account from a Team​

  1. Open Social Media Accounts.
  2. A list of connected accounts will be displayed.
  3. Click [...] next to the account you want to remove, then click [Delete].
tip

After removing a social media account, if you add it again, you will still be able to view previously acquired data.

tip

Deleting a social media account will also delete the following data:

  • Posts set in Scheduled Posts (This does not affect already published posts)
  • Drafts
  • Keyword Monitoring

Change Connected Social Media Accounts​

  1. Open the social media platform you want to add and log out of it.
  2. Remove the social media account from the team using the steps above.
  3. Add the social media account to the team using the steps above.

Reconnect​

Due to security measures by each social media company, reconnection may be required. If you do not reconnect by the deadline, you will not be able to update analytics data or schedule posts.

When Reconnection is Required​

  • When the connection is disconnected
    • Even if the user has not disconnected it, it may be automatically disconnected.
  • When not reconnected for a certain period
  • When the password is changed

If the connection is lost or the reconnection deadline approaches, you will receive notifications on the SocialDog screen or via email.

How to Reconnect​

  1. Click the icon in the bottom left corner → Social Media Accounts.
  2. Click [...] next to the relevant social media account, then click [Reconnect].
tip

If you have changed your password on the social media platform, we recommend reconnecting even if you have not received a disconnection notification from SocialDog. Reconnection may be immediately required when you change your password on the social media platform.