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Last updated: 2026/6/29

Manage your team's social profiles

Supported Social Platforms
X (Twitter)InstagramThreadsFacebookYouTubeTikTok
Supported Plans
FreePersonalProfessionalBusinessEnterprise

This article explains how to add and delete Social profiles.

To manage Social profiles in SocialDog, you need to add Social profiles to your team. Once a Social profile is added to a team, it cannot be added to other teams.

Add Social profiles to a team​

  1. Open Social profiles.
  2. Click [Add Social profiles].
  3. Click the social media platform you want to add.
  4. When the social media screen opens, log in and allow data linking.
  5. Adding the Social profile is complete.
    1. You can switch Accounts by clicking the Account name displayed in the upper left.
tip

For detailed steps on linking each social media platform, please refer to the following pages:

If the message "This Social profile is linked to another team" is displayed​

Social profiles cannot be linked to multiple teams. This message appears if you try to add a Social profile that has already been added to another team.

If you know the team the Social profile is linked to​

  1. If you are logged in to SocialDog with another Account, first log out of SocialDog.
  2. Log in to SocialDog with the SocialDog Account of the administrator of the team to which the Social profile is linked.
  3. Delete that Social profile from the team.
  4. Log out of SocialDog.
  5. Log in with the SocialDog Account where you want to add the Social profile.
  6. Link your X (Twitter) Account.

If you don't know the team the Social profile is linked to​

Please contact support with the name of the Social profile you wish to link.

Delete Social profiles from a team​

  1. Open Social profiles.
  2. A list of linked Accounts will be displayed.
  3. Click […] → [Delete] for the Account you want to delete.
tip

If you add a Social profile again after deleting it, you can view previously acquired data.

tip

Deleting a Social profile will delete the following data:

  • Posts set for Scheduled posts (This does not affect already posted content.)
  • Drafts
  • Keyword Monitor
  1. Open the social media platform you want to add, and log out of that social media platform.
  2. Delete the Social profile from the team by following the steps above.
  3. Add the Social profile to the team by following the steps above.

Re-linking​

Due to the Security measures of each social media company, re-linking may be required. If you do not re-link by the deadline, you will not be able to Refresh Analytics data or schedule Posts.

When re-linking is required​

  • When the link is Unlinked
    • Even if the user does not Unlink it, it may be automatically Unlinked.
  • When re-linking has not been done for a certain period
  • When you Change your Password

If the link is broken or the re-linking deadline approaches, you will receive Notifications on the SocialDog screen or by email.

  1. Click the icon in the bottom left → Social profiles.
  2. Click […] → [Re-link] for the Social profile in question.
tip

If you Change your Password on the social media side, we recommend re-linking even if you have not received an Unlink Notification from SocialDog. Re-linking may be immediately required when you Change your Password on the social media side.