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Last updated: 2026/6/29

Manage the team's social media accounts

Supported Social Platforms
X (Twitter)InstagramThreadsFacebookYouTubeTikTok
Supported Plans
FreePersonalProfessionalBusinessEnterprise

This guide explains how to add and remove social media accounts.

To manage social media accounts in SocialDog, you need to add them to a team. Once a social media account is added to a team, it cannot be added to other teams.

Add a social media account to a team​

  1. Open Social Media Accounts.
  2. Click [Add Social Media Account].
  3. Click the social media platform you want to add.
  4. When the social media screen opens, log in and authorize data linkage.
  5. The social media account has been added successfully.
    1. You can switch accounts by clicking the account name displayed in the top left corner.
tip

For detailed instructions on connecting each social media platform, please refer to the following pages.

If "This social media account is already linked to another team" is displayed​

A social media account cannot be linked to multiple teams. This message is displayed if you try to add a social media account that has already been added to another team.

If you know the team the social media account is linked to​

  1. If you are logged in to SocialDog with another account, first log out of SocialDog.
  2. Log in to SocialDog using the SocialDog account of the administrator of the team to which the social media account is linked: Login.
  3. Delete that social media account from the team.
  4. Log out of SocialDog.
  5. Log in to SocialDog with the SocialDog account to which you want to add the social media account: Login.
  6. Connect an X (Twitter) Account.

If you don't know the team the social media account is linked to​

Please contact Support with the name of the social media account you wish to link.

Remove a social media account from a team​

  1. Open Social Media Accounts.
  2. A list of linked accounts will be displayed.
  3. Click […] → [Delete] for the account you want to remove.
tip

If you re-add a social media account after deleting it, you can view previously acquired data.

tip

Deleting a social media account will also delete the following data:

  • Posts scheduled in "Scheduled Posts" (this does not affect posts that have already been published)
  • Drafts
  • Keyword Monitor

Change the linked social media account​

  1. Open the social media platform you want to add and log out of it.
  2. Remove the social media account from the team by following the steps above.
  3. Add the social media account to the team by following the steps above.

Due to security measures implemented by social media companies, re-linking may be required. If you do not re-link by the deadline, you will no longer be able to update analytical data or schedule posts.

When re-linking is required​

  • When the link is disconnected
    • Even if the user has not disconnected it, it may be automatically disconnected.
  • When it has not been re-linked for a certain period
  • When the password has been changed

You will receive notifications on the SocialDog screen and via email if the link is broken or when the re-linking deadline approaches.

  1. Click the icon in the bottom left corner → Social Media Accounts.
  2. Click […] → [Re-link] for the social media account in question.
tip

If you have changed your password on the social media platform, we recommend re-linking even if you have not received a disconnection notification from SocialDog. Re-linking may be required immediately when you change your password on the social media platform.