Link your X (Twitter) account
How to Link Your X (Twitter) Account.
Link Your X (Twitter) Account
Link with SocialDog Web Version
- Access the X (Twitter) Official Website and log in with the X (Twitter) account you wish to link to SocialDog.
- Click the icon in the bottom left.
- Click SNS Accounts.
- Click [Add SNS Account].
- If the number of SNS accounts exceeds the limit, an "Upgrade" screen will be displayed. In this case, please change your plan.
- A screen for selecting the SNS account to add will be displayed. Click [X (Twitter) Account].
- The X (Twitter) authorization screen will appear. Click [Authorize app].
If you cannot link your account using the steps above, please check Troubleshooting: Unable to Link X (Twitter) Account.
Link with SocialDog App Version
- You cannot create a SocialDog account using the SocialDog app version.
- If you are not the team owner or belong to more than one team in SocialDog, you cannot link an X (Twitter) account via the app. Please link your X (Twitter) account using the SocialDog web version.
- Open the SocialDog app and log in with your SocialDog account.
- Tap the icon in the top left.
- Tap "Account Management".
- Tap "Link SNS Account".
- The X (Twitter) authorization screen will appear. Log in with the X (Twitter) account you wish to link to SocialDog.
If you cannot link using the app version, please try linking with the SocialDog web version. For details, see Troubleshooting: Unable to Link X (Twitter) Account
X (Twitter) accounts that have been granted a role using the Account delegation feature cannot be linked to SocialDog. You will need the login information for the X (Twitter) account you wish to link to SocialDog.
Features Unavailable for X Accounts with a Large Number of Followers
The following features are not available for X accounts with a large number of followers.
For accounts with 3,000 or more followers
- Analytics > "Followers" pie chart
- Displays results extracted (sampled) from a portion of the data, not all followers.
For accounts with 30,000 or more followers
- The number of "Fans" in the left sidebar of the "Followers" screen
- May not be displayed.
- "Recommended Actions" on the "Dashboard"
- The count will not be displayed.
For accounts with 50,000 or more followers
- CSV Download
- Data from the 50,001st entry onwards cannot be downloaded.
For accounts with 100,000 or more followers
- Sorting on the "Followers" screen
- Only "Newest first" and "Oldest first" are available.
If Your X (Twitter) App Link is Revoked (Re-login)
Even if the user does not explicitly revoke the app link, it may sometimes be revoked.
If the app link is revoked, all scheduled posts, report submissions, etc., will cease. Re-linking your X (Twitter) account will resume the interrupted features.
When the app link revocation is detected, a notification email will be sent to your registered email address. We recommend re-linking as soon as possible when your app link is revoked.
Re-logging In
- Click the icon in the bottom left of the screen and open SNS Accounts.
- Click [Re-login].
- Enter your X (Twitter) ID and password to log in.
Reasons for App Link Revocation
To prevent unauthorized use of X (Twitter) accounts, X (Twitter) may automatically revoke app links in the following cases:
- Performed a large number of follows, unfollows, or posts in a short period
- Posted from an external service without a registered mobile phone number
- Posted a large number of links to specific websites
- Post content was deemed spam
If You Change Your Username
If you change your X username (alphanumeric string starting with @), you do not need to re-link your account.
The display on SocialDog will automatically update after a short period.