Link Instagram account

Supported Social Platforms

Instagram

Supported Plans

FreePersonalProfessionalBusinessEnterprise

This article explains how to link your Instagram account to SocialDog.

Two ways to link your Instagram account

There are two ways to link your Instagram account. "Log in with Instagram" is easy and recommended.

• Log in with Instagram (recommended)
• Log in with Facebook

Differences between the two methods

	Log in with Instagram	Log in with Facebook
Ease of setup	Easy (recommended)	Complex
Account to log in with for linking	Instagram account	Facebook account
Facebook Page / Facebook account	Not required	Required

Link an Instagram account

1. Click the icon at the bottom left → Social profile.
2. Click [Add Social profile].
3. The screen to select the Social profile to add will appear. Click [Instagram account].
4. On the screen to select the linking method, choose [Log in with Instagram] or [Log in with Facebook].
5. If prompted to change to a professional account after logging in, follow the on-screen instructions to change to a professional account.
6. Log in to Instagram.
   1. You can log in with your Instagram Password or Facebook account.

Preparation for "Log in with Facebook"

This section explains the operations required before linking an Instagram account using "Log in with Facebook." If you link your Instagram account using "Log in with Instagram," this operation is not necessary.

Requirements for "Log in with Facebook"

To link your Instagram account with "Log in with Facebook," you must meet all of the following requirements:

• You have a Facebook account.
  • If you don't have a Facebook account, you can create one on the official Facebook website.
• You have a Facebook Page, and it is public.
  • Even if you don't link your Facebook Page to SocialDog, a Facebook Page is required when linking an Instagram account with "Log in with Facebook."
  • If you don't have a Facebook Page, you can create one on the official Facebook website.
• Your Instagram account is a professional account.
• Your Instagram account is linked to a Facebook Page.
  • One Instagram account can be linked to one Facebook Page.
    • You cannot link to a Facebook Page that is already linked to an Instagram account.
• You have permissions for the Facebook Page.
  • Required permissions:
    • For classic Pages:
      • "Admin" or "Editor"
    • For new Page experience:
      • Any of the following:
        • Facebook access with full control
        • Facebook access with partial control
  • For more details on Facebook Page permissions, please refer to the official Facebook Help Center.

How to change your Instagram account to a professional account and link it to a Facebook Page

This section explains the method for those with the "new Page experience" Facebook Pages. For "classic Pages," the steps may differ.

tip

If you cannot set it up using the steps below, please also refer to the official Help resources.

• Set up a professional Instagram account to access business tools, creator tools, and management features (Official Instagram Help)
• Link or unlink your Instagram professional account and Facebook Page | Meta Business Help Center

For smartphone apps

You can switch to a business account and link to a Facebook Page simultaneously using the Instagram app.

1. Open the Instagram app on your smartphone. Also, log in to the Instagram account you want to link to SocialDog.
2. Open the "Profile" tab at the bottom of the screen (the tab displaying your user icon or profile picture).
3. Tap "More" (the three-line icon) at the top of the screen.
4. Click "Account type and tools" within the "Professional dashboard" section.
   • If "Account type and tools" is not displayed, please check "If 'Account type and tools' is not displayed" below.
5. Tap "Switch to professional account."
6. A description of the professional account will be displayed. Tap "Next" until the "Select a category that best describes you" screen appears.
7. The "Select a category that best describes you" screen will appear. Select the appropriate category for your Instagram account and tap "Next."
8. The "Are you a Creator?" screen will appear. Select the appropriate option and tap "Next."
9. The "Review your contact info" screen will appear. Review and change the displayed information, then tap "Next" or "Don't use my contact info."
10. The "Share login using Accounts Center" screen will appear. Tap "Next."
11. Follow the on-screen instructions to log in with your Facebook account and "Add Account."
    • The displayed screen may vary depending on the situation, such as if you have already enabled the setting to log in to your Instagram account with your Facebook account (Connected Experiences).
12. Tap "Next" to display the "Link your Facebook Page" screen. Select the Facebook Page you want to link with your Instagram account and tap "Next."
    • If you don't have a Facebook Page, you can create one on this screen.
13. When the "Set up your professional account" screen appears, this task is complete. Tap "Close" (the X icon) at the top of the screen.

If "Account type and tools" is not displayed

• If "Business Tools and Controls" is displayed in the "Professional dashboard" section:
  • Your Instagram account is already a business account. Please check "Confirm if your Instagram account is linked to a Facebook Page."
• If "Creator Tools and Controls" is displayed in the "Professional dashboard" section:
  • Your Instagram account is a Creator account. Please check "Confirm if your Instagram account is linked to a Facebook Page."

For desktop browsers

This section explains the method for those with the "new Page experience" Facebook Pages. For "classic Pages," the steps may differ.

Step 1: Switch your Instagram account to a professional account

1. Open the official Instagram website and log in with your Instagram account.
2. Click "More" (the three-line icon), then click "Settings" in the displayed menu.
3. Click "Switch to professional account."
4. The "Select the account type that best suits you" screen will appear. Select the appropriate option and click "Next."
5. A description of the selected account will be displayed. Click "Next."
6. The "Select Category" screen will appear. Select the appropriate category for your Instagram account and click "Done."
7. The "Review contact info" screen will appear. Review and change the displayed information, then click "Save" or "Don't use my contact info."
8. The "Your Instagram business account is now available" screen will appear. Click "Done."

Step 2: Link your Instagram account and Facebook Page

1. Open the official Facebook website and log in with the Facebook account that manages the Facebook Page you want to link to your Instagram account.
2. Click "Pages" in the menu on the left side of the screen. If "Pages" is not displayed, click "See More" to show it.
3. A list of Facebook Pages you manage will be displayed. If you don't have a Facebook Page, please create one on this screen first.
4. Find the Facebook Page you want to link your Instagram account to in the list of Facebook Pages. Click the "..." icon displayed on this Facebook Page, then click "Switch Now."
   
5. The Facebook Page will be displayed. Click "Settings" in the menu on the left side of the screen.
6. The "Settings" screen will appear. Click "Linked Accounts" in the menu on the left side of the screen.
7. The "Linked Accounts" screen will appear. Click "Instagram" in the menu on the left side of the screen.
8. Click "Link Account."
9. A description screen about linking will be displayed. Click "Link."
10. The "Choose Instagram message settings" screen will appear. Optionally change the settings and click "Done."
11. The Instagram login screen will appear. Log in with the Instagram account you plan to link to SocialDog.
12. When the "Instagram linked" screen appears, this task is complete.

Confirm if your Instagram account is linked to a Facebook Page

You can confirm if your Instagram account is linked to a Facebook Page using the following method.

1. Open the Instagram app on your smartphone and log in to the Instagram account you want to link.
2. Open the "Profile" tab at the bottom of the screen (the tab displaying your user icon or profile picture).
3. Tap "Edit Profile."
4. Tap "Page" within the "Public Business Information" section.
5. If a Facebook Page is already linked, its information will be displayed. If a Facebook Page is not linked, you can link to one.

The Instagram account or Facebook Page you want to add does not appear in SocialDog

If the Instagram account or Facebook Page you want to add does not appear on the "Select the Instagram account to add" or "Select the Facebook Page to add" screen when trying to add it to SocialDog, please check the following.

• For "Log in with Facebook":
  • Confirm if the requirements for "Log in with Facebook" are met.
  • Confirm if Business Integration is On. Please follow the steps below to check your Facebook settings.
    1. Open Facebook's "Business Integrations" settings.
       • This is the Facebook settings screen, not Instagram.
    2. Click "View and Edit" in the row for "SocialDog."
    3. On the displayed screen, turn all toggle switches On.
       • If a list of Instagram accounts and Facebook Pages is displayed for each toggle switch, check all Instagram accounts and Facebook Pages you want to manage with SocialDog.
    4. Click "Save."
    5. Please try adding the Social profile in SocialDog again.