When RSS auto-posting fails
After setting up RSS auto-posting, if posts are not published automatically, please check the following:
Have you exceeded the posting limit for the past month?
There is a limit to the number of posts you can make per month. The limit varies by plan.
For details, please refer to the Pricing Plans.
Has the RSS feed been updated with different content?
SocialDog does not post if the text to be published is exactly the same as, or differs by only a few characters from, an item previously posted.
Therefore, posts may not be published in the following cases:
- The article title and body are identical.
- The URL is identical.
- If the post content is "Custom," and neither the article title, article description, nor URL contains any keywords.
Has the article been updated since the RSS feed was registered?
The RSS auto-posting feature posts once when it is configured. To prevent old items from being posted in bulk, thereafter, it will only post items whose feed date is after the RSS auto-posting configuration time.
For example, if you add a feed containing 10 items, one item will be posted immediately after configuration, but no further posts will be made until the RSS feed is updated. Posts will resume once the RSS feed is updated.
Does the RSS feed return within 5 seconds?
The timeout for fetching RSS feeds from SocialDog is 5 seconds. Therefore, an error may occur if fetching the feed takes longer than 5 seconds.
In such cases, please ensure that your RSS feed responds within 5 seconds.