Invoice payment (bank transfer)

Supported Plans

PersonalProfessionalBusinessEnterprise

This section explains how invoice payment (bank transfer) works and how to use it.

What is Invoice Payment?

• It is a payment method where you make a bank transfer to the bank account specified in the invoice sent by email.
• This service utilizes "NP Kakebarai" by Net Protections, Inc.

Who can use it?

• Corporations
• Sole proprietors can use it.

Payment Terms

• End-of-month closing, payment by the end of the following month

Payment method

• Bank transfer

tip

Convenience store payments are not available.

Invoice

• Date of dispatch
  • The second business day of the month following the date charges are incurred.
• How to check the invoice
  • Email (attached as a PDF file)
    • The sender will be Net Protections, Inc.
    • The destination email address can be set to an address different from the one used for logging in to SocialDog.
  • NP Kakebarai Member My Page
    • Click here to register as an NP Kakebarai member (free)
    • For details, please log in to the NP Kakebarai Member My Page and check the operation manual.
  • If you prefer postal mail, please contact us.
• Invoice contents
  • The invoice PDF will have the official seal of Net Protections, Inc. digitally printed.
  • For an invoice sample, please refer to "Invoice Details" on NP Kakebarai (FAQ for Buyer Companies).

Billing Timing

With invoice payment, the payment due date is the end of the month following the month in which charges are incurred.

Charges are incurred at the following timings:

• When changing to a paid plan
  • If a free trial applies, at the end of the free trial period (date when charges are incurred)
• When the contract is refreshed
• When a plan change is made

Billing Example

Example for applying for a free trial of a paid plan on August 25.

Date	Description
August 25	Start of 7-day free trial for paid plan
September 1	Trial period ends and charges are incurred
The second business day of October	Invoice will be sent by email
October 31	Payment due date (Please make the transfer by this date)

Using a Paid Plan with Invoice Payment

1. From your PC, open [Change Plan].
   • You cannot apply for invoice payment from the smartphone browser version or app.
2. Set the Payment method to [Invoice payment] and enter your company name, address, phone number, Invoice email address, etc.
   If you do not enter your company name and other details accurately, you will not pass Net Protections, Inc.'s screening, so please enter them precisely.
3. Change to a paid plan.
   1. An invoice will be sent by email on the second business day of the month following the month in which the paid service begins (or the day the free trial period ends, if applicable).
4. Please pay by bank transfer according to the invoice.
   Bank transfer fees are to be borne by the customer.

Changing from Credit Card Payment to Invoice Payment

1. Open [Change Payment method].
2. After selecting [Invoice payment], enter the required information such as company name and address.
3. Any charges incurred after changing to invoice payment will be billed via invoice payment.

tip

If there are unpaid charges billed before the change to invoice payment, they will continue to be billed via credit card payment.

tip

For information on how to change from invoice payment to credit card payment, please refer to Credit Card Payment.

Change Billing Information for Invoice Payment

You can change the billing information and invoice email address for your registered invoice payment.

1. Open [Payment method].
2. Select [Invoice payment (For corporations and sole proprietors only)].
3. Enter the new billing information.
4. Click [Change].

Notes

• Due to the billing agency service, the claims will be assigned to Net Protections, Inc.
• This service cannot be used if you do not pass the credit screening by Net Protections, Inc. In such cases, you will be contacted by support.
• For invoice payment, you cannot download invoice or receipt PDF files from SocialDog.
• If payment for invoice payment cannot be confirmed, your plan will automatically change to the Free plan.
• Invoice payment is only available in Japanese Yen.

Contact Information for Invoice Payment Inquiries

For inquiries regarding invoice payment (NP Kakebarai) such as the following, please contact the "NP Kakebarai Support Desk".

• Invoice email not received
• Delayed payment

Net Protections, Inc. "NP Kakebarai Support Desk"

• Phone: 03-6748-3788 (Weekdays 10:00 - 17:00 JST)
• NP Kakebarai Support Desk Inquiry Form
• NP Kakebarai Frequently Asked Questions