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New Plan Release Announcement (November 2023)

Thank you for always using SocialDog.

We are pleased to announce that SocialDog will release new pricing plans on Monday, November 27, 2023.

To further contribute to your SNS marketing, we have decided to release new pricing plans, considering the monetization of the X (Twitter) API and support for SNS platforms other than X (Twitter).

With the new pricing plans, it will be easier to manage not only X (Twitter) accounts but also Instagram accounts and Facebook Pages collectively within SocialDog.

Going forward, the currently offered pricing plans will be referred to as "Old Plans," and the new pricing plans as "New Plans."

  • The New Plans are scheduled for release on November 27, 2023. After the New Plans are released, new subscriptions to paid plans or plan changes will be processed under the New Plans.
  • For customers currently on Old Plans, we will transition you to the New Plans starting from your billing date in late January 2024 or later. Details regarding the transition to the New Plans will be sent via email by mid-December.
  • If you are currently on an Old Plan with monthly payments, changing to annual payments by November 26, 2023, will allow you to continue using the Old Plan rates for one year after the change to annual payments.

For the background behind the release of the new pricing plans, please refer to "Background of New Plan Announcement" below.

About the New Plans​

4 Paid Plans to Choose From​

As of November 27, 2023, SocialDog will offer four paid plans: Personal Plan, Professional Plan, Business Plan, and Enterprise Plan.

Pricing for Personal, Professional, Business, and Enterprise Plans.

Pricing Structure for Easier Centralized Management of Multiple SNS Accounts

With the New Plans, the maximum number of connectable SNS accounts is set per plan.

This makes it easier to centrally manage multiple SNS accounts on SocialDog.

With the Old Plans, connecting two SNS accounts incurred charges for two accounts. With the New Plans, you can connect multiple SNS accounts without additional fees.

We encourage you to take this opportunity to connect multiple SNS accounts to SocialDog and utilize them.

Only one X (Twitter) account can be connected with Personal and Professional Plans.

Easier management of multiple SNS accounts. Comparison table of Old Plan vs. New Plan pricing and connectable SNS account limits.​

New Free Plan for Instagram and Facebook Operations Launched​

A new free plan (Free Plan) will be available, making it easier to manage Instagram Business Accounts and Facebook Pages.

You can connect up to two Instagram Business Accounts and Facebook Pages combined. In addition to creating 10 scheduled posts, you can analyze follower counts and post engagements for the past two weeks on your Instagram Business Account.

If you wish to connect an X (Twitter) account or view analysis data older than two weeks, please consider a paid plan.

Other Changes​

  • Instagram Business Accounts and Facebook Pages will be counted towards the total number of SNS accounts linked to a team, similar to X (Twitter) accounts. Available Instagram and Facebook related features vary by plan.
  • The new Personal Plan sets the limit for scheduled posts at "30," which will be the combined total limit for scheduled posts and drafts across all SNS accounts linked to the team.
  • The new Business Plan allows you to use "Post Reactions" similar to the old Business Plan. However, the new Business Plan only allows you to acquire data from users who have reposted (retweeted).
  • If you wish to acquire data from users who have liked, replied to, or quote-posted (quote-tweeted), please consider the new Enterprise Plan.

There are other changes as well. For details, please see "Full Feature List".

[Important] Transition Schedule to New Plans​

We will transition to the New Plans according to the following schedule:

  • November 27, 2023: New subscriptions to Old Plans will end, and New Plans will become available for subscription. Additionally, Instagram and Facebook related features will become official and available only with New Plans.
    • From this date onward, any new subscriptions to paid plans or plan changes will be processed under the New Plans.
    • If you wish to continue using Instagram and Facebook related features, please subscribe to a New Plan.
    • Customers on the Lite Plan (Free Plan) will be transitioned to the new Free Plan on November 27.
  • ~Mid-December 2023: Details regarding the automatic transition to the New Plans will be sent via email to customers on Old Plans.
    • We will contact you approximately one month before the automatic transition begins.
  • Billing date in late January 2024 or later: You will be automatically transitioned from your Old Plan to a New Plan.
    • After late January 2024, you can continue to use your Old Plan's features until your billing date. The timing of the transition to the New Plan will vary depending on the billing date of your paid plan. Further details regarding the automatic transition to the New Plans will be sent via email by mid-December.

In principle, the transition destination plans are expected to be: Lite+ Plan (including Old Pro Plan (2016) and Old Pro Plan (2017)) to Personal Plan, Pro Plan to Professional Plan, and Business Plan to Business Plan. However, the plan may differ depending on factors such as the limit on the number of SNS accounts. Details will be communicated via email by mid-December.

Background of New Plan Announcement​

SocialDog is currently entering a new stage.

We have aimed to evolve SocialDog into an "all-in-one platform for SNS management" by supporting SNS platforms other than X (Twitter).

Since its establishment in 2016, SocialDog has been provided as a dedicated service for X (Twitter). In line with this policy, we added support for Instagram and Facebook in September 2023.

Furthermore, in spring 2023, the X (Twitter) API became a paid service. The X (Twitter) API is a mechanism that allows external services to securely obtain and operate X (Twitter) posts, account information, and more. SocialDog has utilized this API to provide over 1 million customers with the necessary features for X (Twitter) marketing at reasonable prices. Due to the increased cost of using the X (Twitter) API, it has become difficult to continue providing services at the current rates.

Given these circumstances, we are very sorry to announce the New Plans.

The New Plans will feature a pricing structure that facilitates centralized management of multiple SNS accounts on SocialDog. Moving forward, we will continue to add new features and improve existing ones to further assist your SNS marketing efforts.

We extend our sincere gratitude to all customers who have used SocialDog so far.

We will strive to make the transition to the New Plans as smooth as possible, minimizing any impact.

If you have any questions or concerns, please feel free to contact our Customer Success team via the SocialDog Contact Form.

We appreciate your continued patronage of SocialDog.

Full Feature List

Full Feature List for New Plans