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Announcement of Feature Restrictions for Paid Plans Following Twitter API Monetization

· 5 min read

For information regarding feature limitations of the Lite Plan (Free Plan), please refer to Previous Announcement.

We have decided to partially change the scope of feature limitations for Paid Plans from what was initially announced. As a result, users will experience additional feature limitations. We apologize for any inconvenience this may cause and kindly ask you to review them again (Added on May 30, 2023).

We have resumed providing Follower Management and Follower Analytics features (Added on June 8, 2023).

Thank you for always using SocialDog.

We would like to inform you that we have decided to limit some features available in SocialDog's Paid Plans, due to the monetization of the Twitter API.

We sincerely apologize for this sudden announcement to all our users.

Due to the extremely high cost of the Twitter API usage fees after its monetization, we decided to significantly restrict the features of the Lite Plan (Free Plan) starting May 16, 2023. However, upon a thorough review of SocialDog's Twitter API usage, it became clear that limiting features to the Lite Plan alone would not be sufficient to stay within the Twitter API usage limits. Therefore, we regret to inform you that we will also be limiting some features in our Paid Plans.

Moving forward, to meet your expectations, we will leverage the Enterprise API, which will become available through the Twitter API's monetization, to provide a more advanced and stable service than ever before. The Keyword Monitor, which is being significantly restricted this time, will be revamped into a system utilizing the Enterprise API. We plan to provide features for real-time post acquisition and notification, as well as the ability to search posts from the past 30 days.

We apologize for any inconvenience this may cause and appreciate your understanding.

Changes​

The features available in Paid Plans will be changed as follows:

| Feature | Business Plan | Pro Plan | Lite+ (formerly Basic) Plan (including former Pro Plan (2016) and former Pro Plan (2017)) |

| :------------------------------------------------------------------- | :--------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------ |

| Data Acquisition*1 | Up to once per day | Up to once per day | Up to once per day |

| @Tweet Confirmation (Inbox)** (Updated on May 30, 2023) | Available (No change) | Discontinued | Discontinued |

| Keyword Monitor** (Updated on May 30, 2023) | Temporarily Suspended (from around June 1, 2023. **See below for measures during suspension period)** | Temporarily Suspended (from around June 1, 2023. **See below for measures during suspension period)** | Discontinued |

| Pending Follow Request Display*2 | Discontinued | Discontinued | Discontinued |

| RSS Auto-Post Monthly Post Limit for Past 1 Month*3
** (Updated on June 8, 2023)** | 300 | 100 | 30 |

| Confirmation of Tweets Posted Outside SocialDog (Post History)
** (Updated on May 30, 2023)** | No Change | Discontinued | Discontinued |

| Follower Management
** (Updated on June 8, 2023)** | Resumed | Resumed | Resumed |

| Liking Tweets
** (Updated on June 8, 2023)** | Discontinued | Discontinued | Discontinued |

  • *1 "Data Acquisition" retrieves post history, follows/followers, and @tweets. This includes data acquisition from Twitter automatically performed on the server, as well as the manual data acquisition feature accessible via the arrow button (Get latest data from Twitter) located at the top left of the SocialDog screen.
  • *2 "Pending Follow Request Display" is a feature within the follower management function that indicates whether a follow request has been sent to a private account. Sending follow requests will continue to be possible.
  • *3 "RSS Auto-Post Monthly Post Limit" refers to the maximum number of tweets that can be posted via RSS Auto-Posting within the most recent one-month period (Updated on June 8, 2023). This is a newly added limitation. If the "RSS Auto-Post Monthly Post Limit" is reached, tweets exceeding the limit will not be posted.

Effective Date​

May 22, 2023 (Changes will be gradually implemented)

  • The changes for @Tweet Confirmation feature, Keyword Monitor, and Confirmation of Tweets Posted Outside SocialDog (Post History) feature are scheduled for June 1, 2023.

Regarding Temporarily Suspended Features (Updated on June 13, 2023)​

Keyword Monitor​

Due to contractual issues with the Twitter API, the Keyword Monitor will be temporarily suspended. However, the Keyword Monitor will be rebuilt utilizing the Enterprise API (Full Archive Search), a paid version of the Twitter API, and will be released in the near future.

Q&A​

Q. What is the Twitter API?​

A. The Twitter API is a mechanism that allows external services to utilize Twitter's data. Its monetization was announced by Twitter Inc. in March 2023.

Q. What happens if I have already set up RSS Auto-Posting?​

A. Any RSS Auto-Posting configurations you have previously set up will continue to operate.

However, if the number of tweets posted via RSS Auto-Posting within one month exceeds the "RSS Auto-Post Monthly Post Limit," the RSS Auto-Posting function will cease operation.

We sincerely apologize for the significant inconvenience our service changes have caused to our users. We also apologize again for the inconvenience caused by this sudden change.

SocialDog will continue to strive daily in development to provide services that satisfy all our users.

We kindly ask for your continued patronage.