We are pleased to announce that follower management features are now available for Free Plan users. This enables you to monitor your follow/follower status and perform 'follow' and 'unfollow' actions directly within SocialDog.

Key Changes​

• Ability to retrieve follow/follower information.
• Follower-related metrics can now be viewed in the graph at the top of the dashboard.
• Follows and followers can be viewed in categorized lists under 'Followers'.
• Quick filters and sorting options are now available under 'Followers'.
• Ability to perform 'follow' and 'unfollow' actions directly within the SocialDog interface.

Detailed Changes​

• Ability to Retrieve and Display Follow/Follower Information
  • Before Change
    • Not available for retrieval or display.
  • After Change
    • Follow and follower information can now be retrieved and displayed in categorized lists under the 'Followers' screen, including:
      • Not Following Back
      • Not Followed Back
      • Inactive
      • Mutual Follows
      • Following
      • Followers
      • New Followers
      • New Unfollowers
    • 'Following', 'Followers', 'Net Followers', and 'Net Following' metrics will be displayed in the graph at the top of the dashboard.
    • Data updates are processed sequentially, prioritizing paid plan subscribers. Therefore, it may take some time for data to be reflected for Free Plan users.
• Quick Filters and Sorting Options Available
  • Before Change
    • Not available.
  • After Change
    • Quick filters and sorting options (Newest, Oldest) are now available.
      • Filter settings cannot be saved.
• Ability to 'Follow' and 'Unfollow' within the SocialDog Interface
  • Before Change
    • Not available.
  • After Change
    • From the 'Followers' screen, you can now follow and unfollow within the following daily limits:
      • Follow: Up to 25 times / day
      • Unfollow: Up to 100 times / day

Should you have any questions, please feel free to contact us via the Support Form.

SocialDog is committed to continuously developing and improving our services to ensure your satisfaction. Thank you for your continued support.

We have reviewed the features available in the Free and Personal Plans, and scheduled posting has been made even more convenient.

Key Changes​

• Easier scheduling of posts to multiple social media accounts
• Unlimited addition of drafts
• Unlimited addition of scheduling slots
• AI Writing Assistant now available in the Free Plan
• Enhanced scheduled posting for X (formerly Twitter) in the Free Plan
  • Monthly post limit is now unlimited
  • Ability to schedule threaded posts

Detailed Changes​

Changes Applicable to Both Free and Personal Plans​

• Changed scheduled post limit calculation method to "per social media account"
  • Before Change:
    • Total scheduled posts across "all social media accounts" were counted.
  • After Change:
    • Scheduled posts are counted "per social media account."
      • Example: If one post is scheduled for both X (formerly Twitter) and Instagram, it will be counted as one post for X and one post for Instagram.
    • Number of scheduled posts per plan:
      • Free Plan: 10 posts per social media account
      • Personal Plan: 30 posts per social media account
• Drafts are now excluded from the limit calculation.
  • Before Change:
    • Drafts were counted towards the scheduled post limit.
  • After Change:
    • Drafts are no longer counted towards the scheduled post limit.
      • Even if the scheduled post limit is reached, drafts can be added without limit.
• Unlimited scheduling slot settings.
  • Before Change:
    • Limited by plan (Free Plan: 5, Personal Plan: 35)
  • After Change:
    • Unlimited
  • For more details on scheduling slots, please refer to What are Scheduling Slots.

Free Plan Specific Changes​

• Unlimited monthly post limit for X (formerly Twitter).
  • Before Change: 5 posts
  • After Change: Unlimited
    • You can add up to 10 scheduled posts at once.
• Ability to set up to 1 threaded scheduled post for X (formerly Twitter).
  • Before Change: Not possible
  • After Change: You can add 1 threaded scheduled post.
    • You can add up to 30 posts within one scheduled thread.
    • Drafts for threaded posts can be added without limit.
• AI Writing Assistant (Text Review and Post Generation) now available.
  • Before Change: Not available
  • After Change: Available
  • This feature supports the review and creation of post content using AI.
    • For more details on "Text Review," please refer to Reviewing Post Content with Text Review (AI Writing Assistant).
    • For more details on "Post Generation," please refer to Creating Post Content with Post Generation (AI Writing Assistant).

If you have any questions, please feel free to contact us via the inquiry form.

SocialDog will continue to strive daily for development to provide services that satisfy all users. We appreciate your continued support.

To expand our functionality, the legacy "Post" feature, which was specialized for X (formerly Twitter) posts, will be discontinued and replaced with the new "Multi-Post" feature, which enables simultaneous posting to multiple social media accounts.

Accordingly, the legacy "Post" feature will undergo progressive functionality restrictions per team starting June 1, 2025, and will be sequentially decommissioned starting August 1, 2025. We strongly encourage you to migrate to Multi-Post as soon as possible. We apologize for any inconvenience this may cause and appreciate your understanding.

Legacy Post Feature Decommissioning Schedule​

The feature will be progressively restricted and sequentially decommissioned per team.

• Starting June 1, 2025 (sequentially):
  • Creation of new scheduled posts and drafts will no longer be possible in the legacy "Post" feature.
  • Existing scheduled posts can be edited and deleted for one month. Post history can also be viewed.
• Starting August 1, 2025 (sequentially):
  • All functionalities of the legacy "Post" feature will become unavailable.

* Development and enhancement of the Multi-Post feature are currently underway. The schedule is subject to change.

Differences Between Legacy Post and Multi-Post​

Multi-Post offers functionalities equivalent to those of the legacy "Post" feature.

| Feature | Legacy Post | Multi-Post |

| :--------------------------------------------- | :---------- | :--------- |

| Scheduled Posts | ✔︎ | ✔︎ |

| Simultaneous Posting to X (Twitter), Instagram, Facebook | | ✔︎ |

| Calendar | ✔︎ | ✔︎ |

| Drafts | ✔︎ | ✔︎ |

| Scheduling Slots | ✔︎ | ✔︎ |

| Post History | ✔︎ | ✔︎ |

| Bulk Scheduling | ✔︎ | ✔︎ |

Changes with the Transition to Multi-Post​

Supported Social Networks​

• In addition to X (formerly Twitter), you can now post to Instagram and Facebook.

Calendar​

• Daily view will no longer be available. You can switch between monthly and weekly views.

Post History​

• Filtering and sorting will no longer be available.
  • * As an alternative, you can view past posts by filtering and sorting on the "Post Performance" screen.
    • * The "Post Performance" feature is available for Business and Enterprise plans. It is not available for Personal and Professional plans.

Multi-Post Feature Release Schedule​

Development is currently in progress, and functionalities equivalent to those of the legacy "Post" feature will become available sequentially.

• Late February 2025:
  • Scheduled posts and post history will be viewable in the Calendar feature.
• Late March 2025:
  • The Multi-Post feature will be available in the SocialDog mobile app.
  • Image editing (resizing, adding text) will be possible on the post creation screen.
• Late April 2025:
  • Reposts (formerly retweets), Quote Posts (formerly quote tweets), and reply posts will be available.
• Late May 2025:
  • Posting via the Chrome extension will transition to Multi-Post.
• Early June 2025:
  • Drafts from the legacy "Post" feature will be migratable to Multi-Post drafts.
• Late July 2025:
  • Posts will be searchable by keyword on the scheduled posts and drafts screens.
• Early August 2025:
  • Post history from the legacy "Post" feature will be viewable on the Multi-Post history screen.

* The schedule is subject to change.

Should you have any questions, please feel free to contact us via the inquiry form.

SocialDog will continue to strive daily for development to provide services that satisfy all our users. We appreciate your continued support.

We are pleased to announce that SocialDog will resume offering X (Twitter) features on the Free plan starting Tuesday, September 17, 2024.

Effective today, the following features will be available even with the Free plan.

X (Twitter) Account Linking Functionality​

You will now be able to link up to one X (Twitter) account to SocialDog, even with the Free plan.

For instructions on how to link your X (Twitter) account, please refer to Linking Your X (Twitter) Account.

Basic Metric Trends (Dashboard)​

You can view trend data for "Follower Count," "Following Count," and "FF Ratio" in graph format on the dashboard.

Posting Functionality​

The following posting-related features will become available:

• Post up to 5 times per month from SocialDog.
• Schedule up to 10 posts in total across X (Twitter), Instagram, and Facebook.
• View posting history from SocialDog.


Background for Resuming X (Twitter) Feature Provision in the Free Plan​

SocialDog aims to "create a world where everyone can utilize social media."

With the monetization of the X (Twitter) API in spring 2023, providing X (Twitter) features in the Free plan became challenging. However, we hold a strong conviction to support all individuals who wish to leverage social media, including independent creators and marketers.

Therefore, we decided to resume offering X (Twitter) features in the Free plan, aiming to assist users in utilizing SocialDog for social media management free of charge as much as possible.

Moving forward, we will continue to add new features and improve existing ones to further contribute to your social media marketing efforts.

We hope that the resumption of this Free plan will be a step towards further supporting individual creators and organizations. We appreciate your continued patronage.

Regarding the feature limitations of paid plans, please refer to this announcement (Added 2023/5/19).

Please be informed that the scheduled posting feature for the Lite Plan (Free) will be discontinued. This will result in additional feature limitations for our users. We kindly ask you to review this information again (Added 2023/5/30).

Thank you for always using SocialDog.

We are writing to inform you that, due to the recent monetization of the Twitter API, we have decided to significantly limit the features available in SocialDog's Lite Plan (Free Plan).

We sincerely apologize for this sudden announcement to all our users.

At SocialDog, under our product mission of "creating a world where everyone can be a protagonist," we have previously provided many features to Lite Plan users. However, the cost of using the Twitter API after its monetization has become prohibitively expensive, making it difficult to continue providing the same level of functionality to Lite Plan users. Therefore, although this was a difficult decision, we have chosen to significantly limit the features of the Lite Plan.

We thank you for using SocialDog's follower management and keyword monitoring features until now.

Customers who wish to continue using the features that are being discontinued in the Lite Plan are encouraged to consider a paid plan.

Changes to Features​

The features available in the Lite Plan will be changed as follows:

| Feature | Change |

| :-------------------- | :---------------------------------------------------------------------------------------------------------------------------------- |

| Scheduled Posting | (Updated 2023/5/30)
Discontinued
Already scheduled posts will not be posted and will result in a posting error. |

| Mentions (Inbox) | Discontinued |

| Keyword Monitoring | Discontinued |

| Post History | Discontinued |

| RSS Auto-Posting | Discontinued |

| Follower Management | Discontinued |

Effective Date​

May 16, 2023 (Changes will be gradually implemented)

Q&A​

Q. What is the Twitter API?​

A. The Twitter API is a mechanism for external services to utilize Twitter data. Twitter announced its monetization in March 2023.

Q. What will happen to posts I have already scheduled? (Updated 2023/5/30)​

A. Scheduled posts set to be published after June 1, 2023, will be displayed as posting errors. We apologize for the inconvenience, but we kindly request that you either utilize a paid plan or post manually using the official Twitter app or other means.

Q. Will SocialDog no longer be available for free?​

A. Features that are not being discontinued this time will continue to be available for free.

Q. Are there any changes to the content of paid plans? (Updated 2023/5/19)​

A. Regarding the feature limitations of paid plans, please refer to this announcement.

We sincerely apologize for this change, which will significantly impact our users. We also deeply regret this sudden change.

SocialDog will continue to strive daily to develop services that satisfy our users.

We appreciate your continued patronage.

Currently, due to an issue on the X platform, users who are already logged into X may experience difficulties setting up their SNS profiles when attempting to "Add SNS Profile" in SocialDog.

If your X account is suspended, you will not be able to link it. Please try linking your account again after it has been unsuspended.

If you encounter the message "This SNS account is already linked to another team" and are unable to link your X account, please refer to This SNS account is already linked to another team and cannot be linked to X.

If you see the message "This api.twitter.com page could not be found" and the following screen, a 1-hour lock will be applied, preventing SNS account linking during that period. Please try linking your account again after 1 hour.

• Cause: When you repeatedly fail authentication by entering incorrect email address or password on the X authentication screen, X will impose a lock on your account.

Therefore, please try the following steps.

1. Open your browser's "incognito mode." The method for using "incognito mode" varies depending on your browser. For details, please refer to your browser's help documentation.
   • Google Chrome Help (Incognito window)
   • Firefox Help (Private window)
   • Microsoft Edge Help (InPrivate window)
   • Safari Help (Private Browsing)
     • For iPhone
     • For iPad
     • For Mac
2. Log in to the X account you wish to link on the official X website.
3. Log in to SocialDog and click Add SNS Account. The X authentication screen will then appear.
4. Click "Authorize app."
5. Exit incognito mode, then reopen SocialDog and reload the page.

* If you are unable to link your account using the above steps in your current browser, please try linking your account using the same steps in a different browser.

If the above steps do not resolve the issue, please contact us via the inquiry form with the following information, and we will investigate.

• The name of the SNS account you attempted to link
• A screenshot or video of the screen displayed after clicking the link button and logging in
• The browser used to attempt SNS account linking
• The version of the browser used to attempt SNS account linking

The method for checking "Browser version" varies depending on your browser. For details, please refer to your browser's help documentation.

• Google Chrome Help
• Firefox Help
• Microsoft Edge Help
• Safari Help (iPhone, iPad, Mac)

We are pleased to announce that SocialDog will be releasing new pricing plans on Monday, November 27, 2023.

To further enhance our product and contribute to your social media marketing efforts, we have decided to release new pricing plans in light of the paid X (Twitter) API and our expansion to support social media platforms other than X (Twitter).

With the new pricing plans, you can more easily manage not only your X (Twitter) accounts but also your Instagram accounts and Facebook Pages all together within SocialDog.

Hereafter, the pricing plans currently offered will be referred to as "Legacy Plans," and the new pricing plans as "New Plans."

• The release of New Plans is scheduled for November 27, 2023. After the New Plans are released, new subscriptions and plan changes for paid plans will be to the New Plans.
• For customers currently using Legacy Plans, migration to New Plans will begin from your billing date in late January 2024 or later. Further details regarding the migration to New Plans will be communicated via email by mid-December.
• If you are on a monthly payment Legacy Plan, changing to an annual payment plan by November 26, 2023, will allow you to continue using your Legacy Plan at its current rate for one year after the change to annual payment.

For the background behind the release of the new pricing plans, please see "Background for New Plan Announcement" below.

About New Plans​

Four Paid Plans Available​

Starting November 27, 2023, SocialDog will offer four paid plans: Personal Plan, Professional Plan, Business Plan, and Enterprise Plan.

Pricing structure facilitating centralized management of multiple social media accounts

In the New Plans, the maximum number of linkable social media accounts is set per plan.

This makes it easier to centrally manage multiple social media accounts within SocialDog.

Under Legacy Plans, linking two social media accounts incurred charges for two accounts. With New Plans, you can link multiple social media accounts without additional charges.

Take this opportunity to link multiple social media accounts to SocialDog and utilize them effectively.

Please note that Personal and Professional Plans allow linking only one X (Twitter) account.

​

New Free Plan for Instagram and Facebook Management​

A new Free Plan will be introduced for easy management of Instagram Business Accounts and Facebook Pages.

You can link up to two Instagram Business Accounts and Facebook Pages combined. You can also create up to 10 scheduled posts, and for Instagram Business Accounts, analyze follower counts and post engagement for the past two weeks.

If you wish to link an X (Twitter) account or view analytics data older than two weeks, please consider a paid plan.

Other Changes​

• Instagram Business Accounts and Facebook Pages will be counted towards the total number of social media accounts linked to your team, similar to X (Twitter) accounts. Available Instagram and Facebook-related features vary by plan.
• The New Personal Plan has a maximum of "30" scheduled posts, which is the total limit for scheduled posts and drafts across all social media accounts linked to your team.
• The New Business Plan, like the Legacy Business Plan, includes "Post Reactions." However, the New Business Plan only retrieves data for users who have reposted (retweeted).
• If you wish to retrieve data for users who have liked, replied to, or created quote posts (quote tweets), please use the New Enterprise Plan.

Other changes also apply. For details, please see "Full Feature List".

[Important] Transition Schedule to New Plans​

The transition to New Plans will follow the schedule below:

• November 27, 2023: New subscriptions to Legacy Plans will be discontinued, and new subscriptions to New Plans will become available. Additionally, Instagram and Facebook-related features will be officially released and available exclusively with New Plans.
  • After this date, new subscriptions and plan changes for paid plans will be to the New Plans.
  • If you wish to continue using Instagram and Facebook-related features, please subscribe to a New Plan.
  • Customers on the Lite Plan (Free Plan) will be migrated to the New Free Plan on November 27.
• By mid-December 2023: We will send an email to customers using Legacy Plans with detailed information about the automatic migration to New Plans.
  • We will contact you at least one month before the automatic migration begins.
• From late January 2024, on your billing date: You will be automatically migrated from your Legacy Plan to a New Plan.
  • From late January 2024, you can continue to use the features of your Legacy Plan until your billing date. The timing of the transition to New Plans will vary depending on your paid plan's billing date. Detailed information about the automatic migration to New Plans will be sent via email by mid-December.

The target plan for migration is generally as follows: Lite+ Plan (including Legacy Pro Plan (2016) and Legacy Pro Plan (2017)) to Personal Plan, Pro Plan to Professional Plan, and Business Plan to Business Plan. However, this may vary depending on factors such as the maximum number of social media accounts. Further details will be announced via email by mid-December.

Background for New Plan Announcement​

SocialDog is now entering a new stage.

We have aimed to expand SocialDog to support social media platforms beyond X (Twitter), evolving it into an "all-in-one platform for social media management."

Since its establishment in 2016, SocialDog has been provided as a service exclusively for X (Twitter). In line with this policy, we added support for Instagram and Facebook in September 2023.

Additionally, in the spring of 2023, the X (Twitter) API became a paid service. The X (Twitter) API is a mechanism that allows external services to securely retrieve and operate X (Twitter) posts and account information. By leveraging the API, SocialDog has provided over one million customers with essential X (Twitter) marketing features at a reasonable price. The increased cost of X (Twitter) API usage has made it challenging to continue providing services at current pricing.

Due to these circumstances, we are compelled to announce New Plans.

The New Plans will feature a pricing structure that makes it easier to centrally manage multiple social media accounts within SocialDog. Moving forward, we will continue to add new features and improve existing ones to further assist your social media marketing efforts.

We sincerely thank all our customers who have used SocialDog.

We will strive to make the transition to New Plans as smooth as possible and minimize any impact.

Should you have any questions or concerns, please do not hesitate to contact our Customer Success team via the SocialDog Contact Form.

We appreciate your continued patronage of SocialDog.

Full Feature List

Today, we have relaunched our Keyword Monitor service. We sincerely apologize for any inconvenience this may have caused.

The new Keyword Monitor allows you to retrieve tweets matching your keywords from the past 30 days (excluding private tweets).

• Tweets are not retrieved automatically. You need to perform the operation manually when you wish to retrieve them.
• The CSV file delivery service for Keyword Monitor will be discontinued. Going forward, you can download CSV files directly from the SocialDog screen.

Features​

Search from the last 30 days of tweets​

The new Keyword Monitor allows you to search through tweets from the past 30 days (excluding private tweets). Previously, you could only retrieve tweets posted after the keyword monitor was set up.

Ability to retrieve more tweets​

With the Business Plan, you can retrieve up to 15,000 tweets per month. This can also be utilized for managing campaigns where users are asked to tweet with specific hashtags.

Important: How to Retrieve​

With the new Keyword Monitor, you need to manually retrieve tweets.


You can retrieve tweets by clicking "Retrieve Latest Tweets" on the Keyword Monitor page for the target keyword in your "Inbox". You can select the number of tweets to retrieve in increments of 500 tweets.

• You can retrieve tweets within the retrieval limit (explained later).
• The feature to notify new keywords via Slack, email, and push notifications has been discontinued.
• You cannot retrieve tweets older than those already retrieved. To retrieve even older tweets, you need to add a new Keyword Monitor setting.

Retrieval Limits​

The number of times you can retrieve tweets varies by plan.

• Available Retrievals in the Last Month (Note 1) (Note 2)​

  • Business Plan: 30 retrievals × Number of Social Profiles
  • Pro Plan: 10 retrievals × Number of Social Profiles

Note 1: Regarding "Last Month"​

Please note that this is not the number of retrievals from the beginning to the end of the month.

Example: If the current time is "2023/6/15 15:00", the remaining number of retrievals at that point will be calculated based on the retrievals from "2023/5/16 15:00 to 2023/6/15 15:00".

Note 2: How Retrieval Counts Are Calculated​

Each retrieval counts for 500 tweets, and you can increase or decrease the number of tweets to retrieve in increments of 500. (For the Business Plan, you can retrieve a maximum of 15,000 tweets by consuming 30 retrieval counts).

The number of retrieval counts consumed is determined by the actual number of tweets retrieved.

Example: If you set "Number of tweets to retrieve" to 1,500 tweets, and the actual search result is 700 tweets, the number of retrieval counts consumed will be 2.

Future of Keyword Monitor​

We plan to improve the Keyword Monitor to automatically retrieve tweets in the future. We will also enable real-time display of tweets matching keywords.

• • • SocialDog Inc. has concluded an agreement with X Corp. (formerly Twitter Inc.) for the use of Twitter Enterprise API, a paid version of the Twitter API. The keyword monitor, which has been relaunched, was developed using the Full Archive Search API, a feature of the Twitter Enterprise API. We will continue to develop features that fully leverage the capabilities of the Twitter Enterprise API to ensure your satisfaction.

We appreciate your continued support.

We have decided to partially change the scope of feature limitations for Paid Plans from what was initially announced. As a result, users will experience additional feature limitations. We apologize for any inconvenience this may cause and kindly ask you to review them again (Added on May 30, 2023).

We have resumed providing Follower Management and Follower Analytics features (Added on June 8, 2023).

Thank you for always using SocialDog.

We would like to inform you that we have decided to limit some features available in SocialDog's Paid Plans, due to the monetization of the Twitter API.

We sincerely apologize for this sudden announcement to all our users.

Due to the extremely high cost of the Twitter API usage fees after its monetization, we decided to significantly restrict the features of the Lite Plan (Free Plan) starting May 16, 2023. However, upon a thorough review of SocialDog's Twitter API usage, it became clear that limiting features to the Lite Plan alone would not be sufficient to stay within the Twitter API usage limits. Therefore, we regret to inform you that we will also be limiting some features in our Paid Plans.

Moving forward, to meet your expectations, we will leverage the Enterprise API, which will become available through the Twitter API's monetization, to provide a more advanced and stable service than ever before. The Keyword Monitor, which is being significantly restricted this time, will be revamped into a system utilizing the Enterprise API. We plan to provide features for real-time post acquisition and notification, as well as the ability to search posts from the past 30 days.

We apologize for any inconvenience this may cause and appreciate your understanding.

Changes​

The features available in Paid Plans will be changed as follows:

| Feature | Business Plan | Pro Plan | Lite+ (formerly Basic) Plan (including former Pro Plan (2016) and former Pro Plan (2017)) |

| :------------------------------------------------------------------- | :--------------------------------------------------------------------------------- | :--------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------ |

| Data Acquisition*1 | Up to once per day | Up to once per day | Up to once per day |

| @Tweet Confirmation (Inbox)** (Updated on May 30, 2023) | Available (No change) | Discontinued | Discontinued |

| Keyword Monitor** (Updated on May 30, 2023) | Temporarily Suspended (from around June 1, 2023. **See below for measures during suspension period)** | Temporarily Suspended (from around June 1, 2023. **See below for measures during suspension period)** | Discontinued |

| Pending Follow Request Display*2 | Discontinued | Discontinued | Discontinued |

| RSS Auto-Post Monthly Post Limit for Past 1 Month*3
** (Updated on June 8, 2023)** | 300 | 100 | 30 |

| Confirmation of Tweets Posted Outside SocialDog (Post History)
** (Updated on May 30, 2023)** | No Change | Discontinued | Discontinued |

| Follower Management
** (Updated on June 8, 2023)** | Resumed | Resumed | Resumed |

| Liking Tweets
** (Updated on June 8, 2023)** | Discontinued | Discontinued | Discontinued |

• *1 "Data Acquisition" retrieves post history, follows/followers, and @tweets. This includes data acquisition from Twitter automatically performed on the server, as well as the manual data acquisition feature accessible via the arrow button (Get latest data from Twitter) located at the top left of the SocialDog screen.
• *2 "Pending Follow Request Display" is a feature within the follower management function that indicates whether a follow request has been sent to a private account. Sending follow requests will continue to be possible.
• *3 "RSS Auto-Post Monthly Post Limit" refers to the maximum number of tweets that can be posted via RSS Auto-Posting within the most recent one-month period (Updated on June 8, 2023). This is a newly added limitation. If the "RSS Auto-Post Monthly Post Limit" is reached, tweets exceeding the limit will not be posted.

Effective Date​

May 22, 2023 (Changes will be gradually implemented)

• The changes for @Tweet Confirmation feature, Keyword Monitor, and Confirmation of Tweets Posted Outside SocialDog (Post History) feature are scheduled for June 1, 2023.

Regarding Temporarily Suspended Features (Updated on June 13, 2023)​

Keyword Monitor​

Due to contractual issues with the Twitter API, the Keyword Monitor will be temporarily suspended. However, the Keyword Monitor will be rebuilt utilizing the Enterprise API (Full Archive Search), a paid version of the Twitter API, and will be released in the near future.

Q&A​

Q. What is the Twitter API?​

A. The Twitter API is a mechanism that allows external services to utilize Twitter's data. Its monetization was announced by Twitter Inc. in March 2023.

Q. What happens if I have already set up RSS Auto-Posting?​

A. Any RSS Auto-Posting configurations you have previously set up will continue to operate.

However, if the number of tweets posted via RSS Auto-Posting within one month exceeds the "RSS Auto-Post Monthly Post Limit," the RSS Auto-Posting function will cease operation.

We sincerely apologize for the significant inconvenience our service changes have caused to our users. We also apologize again for the inconvenience caused by this sudden change.

SocialDog will continue to strive daily in development to provide services that satisfy all our users.

We kindly ask for your continued patronage.

Today, we have reinstated the follower management and follower analytics features. We sincerely apologize for any inconvenience this may have caused our users.

Reinstated Features​

If your Twitter account is set to private, the following features will not be available:

• Analytics
  • We have re-enabled the display of information such as new follows and new follower counts in the dashboard and follower analytics.
• Followers
  • We have re-enabled the display of information such as users you are following and your followers.

Background of Reinstatement​

To adapt to the recent monetization of the Twitter API, we have switched the source for acquiring follow and follower information to a joint initiative with NTT DATA's "Nazuki no Oto."

Regarding Follow, Unfollow, Mute, Block, and Like Operations​

We regret to inform you that the functionality enabling the following operations directly within SocialDog has been discontinued. Going forward, these operations must be performed on the Twitter platform:

• Follow
• Unfollow
• Mute
• Block
• Like

Due to the monetization of the Twitter API, restrictions on API usage limits have been imposed. Consequently, it has become difficult to provide these features without exceeding these API limits.

While we have transitioned to a method of obtaining follow and follower information that does not utilize the Twitter API, through a joint initiative with NTT DATA's "Nazuki no Oto," this alternative does not provide functionalities for operations such as follow and unfollow. Therefore, we regretfully had no choice but to discontinue these features.

We apologize for not meeting your expectations. We will continue to explore possibilities to reinstate these features in the future.

Note​

New follows, unfollows, new followers, and unfollows that occurred during the feature suspension period will be displayed as if they happened after the features were reinstated.

As a result, you may observe a sudden increase in the numbers for new follows, unfollows, new followers, and unfollows. We apologize, but we are unable to restore this historical data.

SocialDog will continue to strive for daily development to provide services that satisfy all users.

We appreciate your continued patronage.

We would like to inform you that we will be discontinuing the "Login with Twitter" feature for SocialDog to enhance security and address changes in Twitter API monetization.

Henceforth, please log in using the email address and password registered with SocialDog.

We apologize for any inconvenience this may cause and appreciate your understanding.

Discontinuation of "Login with Twitter" Feature​

• Effective Date of Discontinuation: June 1, 2023 (Thursday)

After this date, an email address and password will be required to log in to SocialDog.

• Customers who registered with SocialDog on or after May 30, 2023, are not affected by this change, as they are already unable to log in with Twitter.

If You Have Forgotten Your Registered SocialDog Email Address​

Please check your email inbox for emails from SocialDog (e.g., daily reports, announcements). The email address receiving these communications is your registered SocialDog email address.

If You Have Not Set a Password / Forgotten Your Password​

If you have not set a password for SocialDog or have forgotten it, you can set your password using the following method:

• You may perform the following steps on or after June 1, 2023 (Thursday).

1. Click on "Forgot Password".
2. Enter your email address registered with SocialDog.
3. Follow the instructions in the email sent to the entered address to set your password.

SocialDog will continue to strive daily for development to provide services that satisfy all users.

We appreciate your continued patronage.

How to Participate​

To participate in the SocialDog Affiliate Program, an account with any of the following affiliate services is required:

• A8.net
• afb
• Moshimo Affiliate

About the Affiliate Program​

• There are no costs or fees associated with participating in the affiliate program.
• Applications and payments are processed exclusively through each respective affiliate service.
• Necessary banner images and other assets are provided and can be used as is.
• For further details, please refer to the pages of each affiliate service.

Disclosure Requirements Regarding Affiliate Marketing​

You must clearly disclose on your website or media that you are utilizing an affiliate program or publishing advertisements.

Please include the following disclosure:

• Indications such as "Advertisement," "Promotion," "PR," "Affiliate," or "AD."
• Wording such as "This page contains promotions" or similar.
• Clearly display in a prominent location on your media property that you are earning revenue through an affiliate program.
• Additionally, any other disclosure that allows consumers to recognize that the content is an advertisement or a means of revenue generation.