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New Plan Launch Announcement (November 2023)

· 6 min read

Thank you for your continued use of SocialDog.

We are pleased to announce that SocialDog will be releasing new pricing plans on Monday, November 27, 2023.

To further enhance our product and contribute to your social media marketing efforts, we have decided to release new pricing plans in light of the paid X (Twitter) API and our expansion to support social media platforms other than X (Twitter).

With the new pricing plans, you can more easily manage not only your X (Twitter) accounts but also your Instagram accounts and Facebook Pages all together within SocialDog.

Hereafter, the pricing plans currently offered will be referred to as "Legacy Plans," and the new pricing plans as "New Plans."

  • The release of New Plans is scheduled for November 27, 2023. After the New Plans are released, new subscriptions and plan changes for paid plans will be to the New Plans.
  • For customers currently using Legacy Plans, migration to New Plans will begin from your billing date in late January 2024 or later. Further details regarding the migration to New Plans will be communicated via email by mid-December.
  • If you are on a monthly payment Legacy Plan, changing to an annual payment plan by November 26, 2023, will allow you to continue using your Legacy Plan at its current rate for one year after the change to annual payment.

For the background behind the release of the new pricing plans, please see "Background for New Plan Announcement" below.

About New Plans​

Four Paid Plans Available​

Starting November 27, 2023, SocialDog will offer four paid plans: Personal Plan, Professional Plan, Business Plan, and Enterprise Plan.

Pricing for Personal Plan, Professional Plan, Business Plan, and Enterprise Plan.

Pricing structure facilitating centralized management of multiple social media accounts

In the New Plans, the maximum number of linkable social media accounts is set per plan.

This makes it easier to centrally manage multiple social media accounts within SocialDog.

Under Legacy Plans, linking two social media accounts incurred charges for two accounts. With New Plans, you can link multiple social media accounts without additional charges.

Take this opportunity to link multiple social media accounts to SocialDog and utilize them effectively.

Please note that Personal and Professional Plans allow linking only one X (Twitter) account.

Easier management of multiple social media accounts. Comparison table of pricing and linkable social media accounts for Legacy and New Plans.​

New Free Plan for Instagram and Facebook Management​

A new Free Plan will be introduced for easy management of Instagram Business Accounts and Facebook Pages.

You can link up to two Instagram Business Accounts and Facebook Pages combined. You can also create up to 10 scheduled posts, and for Instagram Business Accounts, analyze follower counts and post engagement for the past two weeks.

If you wish to link an X (Twitter) account or view analytics data older than two weeks, please consider a paid plan.

Other Changes​

  • Instagram Business Accounts and Facebook Pages will be counted towards the total number of social media accounts linked to your team, similar to X (Twitter) accounts. Available Instagram and Facebook-related features vary by plan.
  • The New Personal Plan has a maximum of "30" scheduled posts, which is the total limit for scheduled posts and drafts across all social media accounts linked to your team.
  • The New Business Plan, like the Legacy Business Plan, includes "Post Reactions." However, the New Business Plan only retrieves data for users who have reposted (retweeted).
  • If you wish to retrieve data for users who have liked, replied to, or created quote posts (quote tweets), please use the New Enterprise Plan.

Other changes also apply. For details, please see "Full Feature List".

[Important] Transition Schedule to New Plans​

The transition to New Plans will follow the schedule below:

  • November 27, 2023: New subscriptions to Legacy Plans will be discontinued, and new subscriptions to New Plans will become available. Additionally, Instagram and Facebook-related features will be officially released and available exclusively with New Plans.
    • After this date, new subscriptions and plan changes for paid plans will be to the New Plans.
    • If you wish to continue using Instagram and Facebook-related features, please subscribe to a New Plan.
    • Customers on the Lite Plan (Free Plan) will be migrated to the New Free Plan on November 27.
  • By mid-December 2023: We will send an email to customers using Legacy Plans with detailed information about the automatic migration to New Plans.
    • We will contact you at least one month before the automatic migration begins.
  • From late January 2024, on your billing date: You will be automatically migrated from your Legacy Plan to a New Plan.
    • From late January 2024, you can continue to use the features of your Legacy Plan until your billing date. The timing of the transition to New Plans will vary depending on your paid plan's billing date. Detailed information about the automatic migration to New Plans will be sent via email by mid-December.

The target plan for migration is generally as follows: Lite+ Plan (including Legacy Pro Plan (2016) and Legacy Pro Plan (2017)) to Personal Plan, Pro Plan to Professional Plan, and Business Plan to Business Plan. However, this may vary depending on factors such as the maximum number of social media accounts. Further details will be announced via email by mid-December.

Background for New Plan Announcement​

SocialDog is now entering a new stage.

We have aimed to expand SocialDog to support social media platforms beyond X (Twitter), evolving it into an "all-in-one platform for social media management."

Since its establishment in 2016, SocialDog has been provided as a service exclusively for X (Twitter). In line with this policy, we added support for Instagram and Facebook in September 2023.

Additionally, in the spring of 2023, the X (Twitter) API became a paid service. The X (Twitter) API is a mechanism that allows external services to securely retrieve and operate X (Twitter) posts and account information. By leveraging the API, SocialDog has provided over one million customers with essential X (Twitter) marketing features at a reasonable price. The increased cost of X (Twitter) API usage has made it challenging to continue providing services at current pricing.

Due to these circumstances, we are compelled to announce New Plans.

The New Plans will feature a pricing structure that makes it easier to centrally manage multiple social media accounts within SocialDog. Moving forward, we will continue to add new features and improve existing ones to further assist your social media marketing efforts.

We sincerely thank all our customers who have used SocialDog.

We will strive to make the transition to New Plans as smooth as possible and minimize any impact.

Should you have any questions or concerns, please do not hesitate to contact our Customer Success team via the SocialDog Contact Form.

We appreciate your continued patronage of SocialDog.

Full Feature List

Full feature list for new plans