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The keyword monitor has been updated.

Thank you for always using SocialDog.

Today, we have resumed providing the Keyword Monitor. We sincerely apologize for any inconvenience this may have caused.

With the new Keyword Monitor, you can retrieve tweets that match your keywords from the past 30 days (excluding private tweets).

  • Tweets are not acquired automatically. You need to perform the operation when you wish to acquire them.
  • The CSV file delivery service for the Keyword Monitor will be terminated. From now on, you can download CSV files directly from the SocialDog screen.

Features​

Search from Tweets within the Last 30 Days​

With the new Keyword Monitor, you can search for tweets from the past 30 days (excluding private tweets). Previously, only tweets posted after the Keyword Monitor was set up could be retrieved.

Acquire More Tweets​

With the Business Plan, you can acquire up to 15,000 tweets per month. This can also be utilized for managing campaigns where users are encouraged to tweet with a specific hashtag.

Important: How to Acquire Tweets​

With the new Keyword Monitor, you need to acquire tweets manually.

!["Get Latest Tweets" button on the Keyword Monitor screen](https://master--socialdog-help.netlify.app/static/2e9ef7d22f63445ddd5af67fb4c050da/5a190/new_keyword_monitor_retrieve_button_ja.png)

You can acquire tweets by clicking "Get Latest Tweets" on the Keyword Monitor page in your "Inbox." You can select the number of tweets to acquire in units of 500 tweets.

  • You can acquire tweets within the limits of the acquisition count (described later).
  • The feature to notify new keywords via Slack, email, or push notifications has been discontinued.
  • You cannot acquire tweets older than those already acquired. If you wish to acquire tweets from an even earlier period, you can do so by adding a new Keyword Monitor setting.

Acquisition Limit​

The number of times tweets can be acquired varies depending on your plan.

  • Number of Acquisitions Possible in the Last Month (Note 1) (Note 2)​

    • Business Plan: 30 times × Number of SNS profiles
    • Pro Plan: 10 times × Number of SNS profiles

Note 1: Regarding "Last Month"​

Please note that this does not refer to the period from the beginning to the end of the month.

Example: If the current time is "2023/6/15 15:00", the remaining acquisition count at that point is calculated based on the acquisitions made between "2023/5/16 15:00" and "2023/6/15 15:00".

Note 2: How Acquisition Counts are Calculated​

The number of tweets that can be acquired per acquisition is 500, and you can increase or decrease the number of tweets to acquire in units of 500. (With the Business Plan, you can acquire up to 15,000 tweets by consuming 30 acquisitions).

Furthermore, the number of acquisitions consumed is determined by the actual number of tweets acquired.

Example: If you set "Number of tweets to acquire" to 1,500 tweets, and the actual search result is 700 tweets, the number of acquisitions consumed will be 2.

Future of Keyword Monitor​

We plan to improve the Keyword Monitor so that tweets can be acquired automatically in the future. We also aim to display tweets matching keywords in real-time.

SocialDog, Inc. has concluded an agreement with Twitter, Inc. regarding the use of the paid Twitter API, Twitter Enterprise API. The Keyword Monitor, which we have resumed providing, was developed using the Full Archive Search API, a feature of the Twitter Enterprise API. We will continue to strive for development to provide features that maximize the functionality of the Twitter Enterprise API and satisfy all our users.

We appreciate your continued patronage.