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The new Keyword Monitor

Thank you for always using SocialDog.

Today, we have resumed the provision of the Keyword Monitor. We sincerely apologize for any inconvenience this may have caused.

With the new Keyword Monitor, you can retrieve tweets that match keywords from tweets posted within the past 30 days (excluding private tweets).

  • Tweets are not retrieved automatically. You need to perform the operation at the timing you wish to retrieve them.
  • The CSV file delivery service for Keyword Monitor will be discontinued. You can now download CSV files directly from the SocialDog screen.

Features​

Search from tweets within the past 30 days​

With the new Keyword Monitor, you can search among tweets from the past 30 days (excluding private tweets). Previously, only tweets posted after the Keyword Monitor was set up could be retrieved.

Ability to retrieve more tweets​

With the Business Plan, you can retrieve up to 15,000 tweets per month. This can also be used for running Contests where you ask users to tweet with specific Hashtags.

Important: Regarding retrieval methods​

With the new Keyword Monitor, you need to retrieve tweets manually.

You can retrieve tweets by clicking "Get Latest Tweets" on the target Keyword Monitor page in your "Inbox". You can select the number of tweets to retrieve in increments of 500.

  • You can retrieve tweets within the limit of Retrieval times (described later).
  • The function to notify new keywords via Slack, email, or push Notifications has been discontinued.
  • You cannot retrieve tweets older than those already retrieved. If you want to retrieve tweets from further in the past, you can do so by adding a new Keyword Monitor setting.

Limit on Retrieval times​

The number of times tweets can be retrieved varies by Plan.

Number of retrievable times in the past month (Note 1) (Note 2)​

  • Business Plan: 30 Retrieval times × Number of SNS profiles
  • Pro Plan: 10 Retrieval times × Number of SNS profiles

Note 1: Regarding "the past month"​

Please note that this is not the number of times from the beginning to the end of the month.

Example: If the current date and time is "June 15, 2023 15:00", the remaining Retrieval times at that point will be calculated based on the Retrieval times from "May 16, 2023 15:00 to June 15, 2023 15:00".

Note 2: Regarding how Retrieval times are counted​

The number of tweets that can be retrieved per Retrieval is 500, and you can increase or decrease the number of tweets to be retrieved in units of 500. (With the Business Plan, you can retrieve up to 15,000 tweets by consuming 30 Retrieval times).

Also, the number of Retrieval times consumed is determined by the actual number of tweets retrieved.

Example: If you set "Number of tweets to retrieve" to 1,500 tweets, and the actual search result was 700 tweets, the Retrieval times consumed will be 2.

Future of Keyword Monitor​

Going forward, we plan to improve the system so that tweets can be retrieved automatically. We also aim to display tweets that match keywords in real time.

SocialDog Co., Ltd. has concluded an agreement with X Corp. (formerly Twitter Inc.) regarding the use of Twitter Enterprise API, a paid version of the Twitter API. The Keyword Monitor, which we have resumed providing, was developed using the Full Archive Search API, a feature of the Twitter Enterprise API. We will continue to strive for development to provide features that maximize the use of Twitter Enterprise API, aiming to satisfy all of you.

We appreciate your continued patronage.