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Follower management is now available on the Free Plan

Thank you for always using SocialDog.

We are pleased to announce that follower management features are now available even on the Free Plan.

This allows you to check the status of your following and followers, and perform 'Follow' and 'Unfollow' actions directly from SocialDog.

Key Changes

  • You will be able to acquire following and follower information.
  • In the graphs at the top of the Dashboard, metrics related to following and followers will be viewable.
  • In 'Followers', you will be able to view your following and followers categorized in a list.
  • In 'Followers', Quick filter and sorting will be available.
  • On the SocialDog screen, you will be able to 'Follow' and 'Unfollow'.

Specific Changes

  • Acquisition and Display of Following and Follower Information Enabled

    • Before Change
      • Not acquirable or displayable
    • After Change
      • Following and follower information will be acquired and displayed in a list, categorized on the following screens in 'Followers':
        • Not following
        • Non-followers
        • Inactive
        • Mutual followers
        • Following
        • Followers
        • New followers
        • New unfollows
      • On the graphs at the top of the Dashboard, 'Following', 'Followers', 'Follower increase', and 'Following increase' will be displayed.
      • Regarding data update timing, processing is being carried out sequentially, starting with paid plan customers. Therefore, it may take some time for the changes to be reflected for Free Plan users.
  • Quick filter and Sorting Available

    • Before Change
      • Not available
    • After Change
      • You can use Quick filter and sorting (Newest first, Oldest first).
        • Filters cannot be saved.
  • Ability to 'Follow' and 'Unfollow' on SocialDog Screen

    • Before Change
      • Not available
    • After Change
      • From 'Followers', you can follow and unfollow within the following limits:
        • Follow: up to 25 times / day
        • Unfollow: up to 100 times / day

If you have any questions, please feel free to contact us via the support form.

SocialDog will continue to strive daily to develop services that satisfy all users. We appreciate your continued support.

Enhanced Post feature for Free and Personal Plans

Thank you for always using SocialDog.

We have reviewed the features available in the Free Plan and Personal Plan, making scheduled posts even easier to use.

Main Changes

  • It will be easier to schedule posts to multiple Social profiles.
  • You will be able to Add an unlimited number of Drafts.
  • You will be able to Add an unlimited number of Posting times.
  • Writing Assist AI will also be available in the Free Plan.
  • Scheduled posts for X (Twitter) in the Free Plan will become even easier to use.
    • The monthly Post limit will become unlimited.
    • You will be able to Schedule thread Posts.

Specific Changes

Changes Common to Free Plan and Personal Plan

  • Changed the scheduled post limit counting method to "per Social profile"
    • Before Change
      • Counted the total of scheduled posts for "All Social profiles".
    • After Change
      • Counted scheduled posts "per Social profile".
        • Example: If you Schedule one Post to both X (Twitter) and Instagram, it will be counted as one Post for X (Twitter) and one Post for Instagram.
      • Number of Posts that can be scheduled per Plan
        • Free Plan: 10 Posts per Social profile
        • Personal Plan: 30 Posts per Social profile
  • Drafts are no longer counted towards the limit
    • Before Change
      • Drafts were counted towards the scheduled post limit.
    • After Change
      • Drafts are not counted towards the scheduled post limit.
        • Even if the scheduled post limit is reached, you can Add an unlimited number of Drafts.
  • Unlimited number of Posting times settings
    • Before Change
      • Upper limit per Plan (Free Plan: 5, Personal Plan: 35)
    • After Change
      • Unlimited
    • For more details on Posting times, please check About posting times.

Free Plan Changes

  • Unlimited monthly Post limit for X (Twitter)

    • Before Change: 5 Posts
    • After Change: Unlimited
      • You can Add up to 10 scheduled posts at a time.
  • Allows setting up to 1 X (Twitter) thread Post

    • Before Change: Not possible
    • After Change: You can Add 1 thread Post.
      • You can Add up to 30 Posts for one scheduled Post.
      • You can Add an unlimited number of thread Drafts.
  • Writing Assist AI (text check, post text generation) is now available

If you have any questions, please feel free to contact us via the Contact Form.

SocialDog will continue to strive daily to develop services that satisfy everyone. We appreciate your continued support.

Transitioning from Legacy Post to Multi-Post

Thank you for always using SocialDog.

To expand our features, we are discontinuing the conventional posting function, "Conventional Post," which was specialized for X (Twitter) posts, and transitioning to a new posting function, "Multi-Post," which allows simultaneous posting to multiple Social profiles.

Accordingly, effective June 1, 2025, Conventional Post will be progressively phased out for each team, with functions gradually restricted, and will be fully discontinued from August 1, 2025. We kindly ask you to migrate to Multi-Post as soon as possible. We apologize for any inconvenience this may cause and appreciate your understanding.

Conventional Post Discontinuation Schedule

Functions will be gradually restricted for each team and progressively phased out.

  • Effective June 1, 2025, and thereafter:
    • With Conventional Post, you will no longer be able to create new scheduled posts or Drafts.
    • Existing scheduled posts can be Edited or Deleted for one month. You can also view Post history.
  • Effective August 1, 2025, and thereafter:
    • All functions of Conventional Post will become unavailable.
  • We are currently developing and improving the Multi-Post function. The schedule is subject to Change.

Differences between Conventional Post and Multi-Post

Multi-Post offers equivalent functions to Conventional Post.

Function

Conventional Post

 Multi-Post

Scheduled posts

 ✔︎

 ✔︎

Simultaneous posting to X (Twitter), Instagram, and Facebook

 ✔︎

Calendar

 ✔︎

 ✔︎

Drafts

 ✔︎

 ✔︎

Posting times

 ✔︎

 ✔︎

Post history

 ✔︎

 ✔︎

Bulk scheduling

 ✔︎

 ✔︎

What Changes with the Migration to Multi-Post

Supported Social Profiles

  • In addition to X (Twitter), you can now Post to Instagram and Facebook.

Calendar

  • Day view will no longer be available. You can switch between month and week views.

Post history

  • You will no longer be able to Filter or sort.
      • As an alternative, you can view past Posts by filtering and sorting on the "Post performance" screen.
          • The "Post performance" function is available for Business and Enterprise plans. It is not available for Personal and Professional plans.

Multi-Post Feature Release Schedule

We are currently in development, and functions equivalent to Conventional Post will become progressively available.

  • Late February 2025:
    • You will be able to check Scheduled posts and Post history in the Calendar function.
  •  Late March 2025:
    • The Multi-Post function will be available on the SocialDog app.
    • Image editing (resizing, adding text) will be possible on the Post creation screen.
  •  Late April 2025:
    • You will be able to Repost (retweet), quote Post (quote tweet), and create Reply posts.
  • Late May 2025:
    • Posting using the Chrome extension will switch to Multi-Post.
  • Early June 2025:
    • You will be able to migrate Drafts from Conventional Post to Multi-Post Drafts.
  • Late July 2025:
    • You will be able to search for Posts by keyword on the Scheduled posts and Drafts screens.
  • Early August 2025:
    • You will be able to view the Post history of Conventional Post on the Multi-Post Post history screen.
  • The schedule is subject to Change.

If you have any questions, please feel free to contact us via the inquiry form.

SocialDog will continue to strive for daily development to provide services that satisfy all our users. Thank you for your continued support.

Apology and notice regarding the data refresh issue (May 3-6, 2024)

From May 3 to May 6, an issue occurred in which Analytics data (such as those on the Dashboard), Follow data, and Followers data were not updated.

We sincerely apologize for any inconvenience this may have caused.

Details of the Issue

  • From May 3 to May 6, an issue occurred where Analytics data (such as those on the Dashboard), Follow data, and Followers data were not updated. Due to the failure to update data, some data loss has occurred.
  • Currently, data updates are being performed normally.

Duration of the Issue

  • May 3, 2024 (Fri) around 9:00 AM to May 7, 2024 (Tue) around 4:00 AM (JST)
  • The issue has now been resolved.

Affected Users

  • All SocialDog users' X (Twitter) Accounts

Affected Features

  • Dashboard, Followers Analytics feature, Followers feature
  • Followers features other than the "Post engagement" feature (such as the New Followers feature)

Regarding Data from May 3 to May 6

  • Data that could not be acquired cannot be reacquired. We appreciate your understanding.
  • Data that changed from May 3 to May 6 will be reflected all at once when updates resume. The date of reflection will vary depending on the timing of the update.
    • If updated between 4:00 AM and 9:00 AM on May 7: Data that changed from May 3 to May 6 will be reflected as "data for May 6."
    • If updated after 9:00 AM on May 7: Data that changed from May 3 to May 7 will be reflected as "data for May 7."

Cause

  • Data acquisition from X (Twitter), the data source, was not performed normally.
  • The details of the cause are currently under investigation.

Contact Us

If you have any questions or concerns, please contact us via the following URL.

SocialDog Contact Form

We sincerely apologize for any inconvenience or trouble we may have caused.

Thank you for your continued support of SocialDog.

Free Plan now supports X (Twitter)

Thank you for always using SocialDog.

We are pleased to announce that SocialDog will resume providing X (Twitter) features for the Free Plan on September 17, 2024 (Tuesday).

Effective today, the following features will be available even with the Free Plan.

X (Twitter) Account Connection Feature

Even with the Free Plan, you can now connect up to one X (Twitter) Account to SocialDog.

For information on how to connect your X (Twitter) Account, please refer to Connect X (Twitter) Account.

Transition of Basic Metrics (Dashboard)

You can view data on the transition of "Followers," "Following," and "Follower/Following ratio" in graph format on the Dashboard.

Screenshot 2024-06-12 16.52.40-1

Post Feature

The following Post-related features will be available.

  • Up to 5 Posts per month can be made from SocialDog.
  • Up to 10 scheduled posts can be set across X (Twitter), Instagram, and Facebook.
  • View Post history from SocialDog.

![freetry-btn-3](https://web.social-dog.net/register?/&utm_campaign=free_hp_socialdog_help_page)

Background for Resuming X (Twitter) Feature Provision with the Free Plan

SocialDog aims to "create a world where everyone can utilize social media."

The monetization of the X (Twitter) API in spring 2023 made it difficult to provide X (Twitter) features in the Free Plan. However, we hold a strong belief that we want to support All people who wish to utilize social media, including individual creators and marketers.

Therefore, we decided to resume providing X (Twitter) features for the Free Plan, as we wish to support users in utilizing social media with SocialDog for free whenever possible.

Going forward, we will continue to Add new features and improve existing ones to contribute as much as possible to your social media marketing.

We hope that the resumption of the Free Plan will be a step toward further supporting individual creators and organizations. We look forward to your continued patronage.

Feature restrictions for the Lite Plan (free plan) due to Twitter API pricing changes

We have partially resumed offering X (Twitter) features on the Free Plan. For details, please see Free Plan now supports X (Twitter).

Regarding feature restrictions for Paid Plans, please refer to this announcement (Added May 19, 2023).

We regret to inform you that we have decided to discontinue the scheduled post feature for the Lite Plan (Free). This will result in additional feature limitations for our users. We apologize for the inconvenience and ask for your understanding (Added May 30, 2023).

Thank you for always using SocialDog.

We would like to inform you that, due to the paid nature of the Twitter API, we have decided to significantly restrict the features available in SocialDog's Lite Plan (Free Plan).

We sincerely apologize for this sudden announcement to all our users.

At SocialDog, under our product mission to 'create a world where everyone can be a protagonist,' we have so far provided many features to all users of the Lite Plan. However, due to the extremely high cost of using the Twitter API after it became paid, it has become difficult to continue providing the same features to Lite Plan users. Therefore, it is with a heavy heart that we have decided to significantly restrict the features of the Lite Plan.

Thank you for previously using SocialDog's Follower management features, Keyword Monitor, and other functions.

For customers who wish to continue using the features that will be discontinued in the Lite Plan, please consider using a Paid Plan.

Changes

The features available in the Lite Plan will be changed as follows:

 Feature

 Details of Change

 Scheduled Post

 (Updated May 30, 2023)

 Discontinued

 *Scheduled posts that have already been set will not be posted and will result in a posting error.

 @Tweet Check (Inbox)

 Discontinued

 Keyword Monitor

 Discontinued

 Post history

 Discontinued

 RSS Auto post

 Discontinued

 Follower Management

 Discontinued

Date of Change

May 16, 2023 (Changes will be implemented sequentially)

Q&A

Q. What is the Twitter API?

A. The Twitter API is a mechanism that allows external services to utilize Twitter's data. Twitter announced its paid nature in March 2023.

Q. What happens to posts that have already been scheduled? (Updated May 30, 2023)

A. Scheduled posts set to be posted on or after June 1, 2023, will be displayed as posting errors. We kindly ask you to consider using a Paid Plan or manually posting through the official Twitter app or other means.

Q. Will SocialDog no longer be available for free?

A. Features that are not being discontinued at this time will continue to be available for free.

Q. Are there any changes to the contents of Paid Plans? (Updated May 19, 2023)

A. Regarding feature restrictions for Paid Plans, please refer to this announcement.

We sincerely apologize for this change, which will have a significant impact on our users. We also deeply regret this sudden modification.

SocialDog will continue to strive for daily development to provide services that satisfy all of you.

We ask for your continued patronage.

Issue with linking X (Twitter) account

Thank you for always using SocialDog, the X (Twitter) account management tool.

Currently, due to a bug on X (Twitter)'s side, an issue is occurring where users logged into X (Twitter) cannot successfully complete the setup when attempting to "Add Social profile" in SocialDog.

If your X (Twitter) Account is frozen, you cannot link it. Please try linking after your Account is unfrozen.

If "This Social profile is linked to another team" is displayed and X (Twitter) linking fails, please check If 'This Social profile is linked to another team' is displayed and X (Twitter) linking fails.

If "This api.twitter.com page cannot be found" and the following screen is displayed, a one-hour lock will be applied, during which Social profile linking will not be possible. Please try linking your Account again after one hour.

  • Cause: When entering your email address and Password on the X (Twitter) authentication screen, repeated authentication failures due to mismatch will result in a lock from X (Twitter).

Therefore, please try the following steps.

  1. Open your browser's "Incognito mode". How to use "Incognito mode" varies depending on your browser. For details, please check your browser's Help.
  2. Log in with the X (Twitter) Account you wish to link on the official web page.
  3. Log in to SocialDog and click Add Social profile, and the X (Twitter) authentication screen will be displayed.
  4. Click "Authorize app".
  5. After exiting Incognito mode, reopen SocialDog and reload the page.

※If you cannot link using the above steps with your current browser, please try linking using the same steps with a different browser.

If the above steps do not resolve the issue, we will investigate. Please contact us via the inquiry form with the following information:

  • The name of the Social profile you attempted to link
  • Screenshots or videos of the screen displayed after clicking the link button and logging in
  • The browser used to attempt Social profile linking
  • The version of the browser used to attempt Social profile linking 

How to check "Browser version" varies depending on your browser. For details, please check your browser's Help.

Introducing the new plan, November 2023

Thank you for always using SocialDog.

We are pleased to announce that SocialDog will release new pricing plans on November 27, 2023.

To make SocialDog an even more contributing product for your social media marketing, we have decided to release new pricing plans, considering the monetization of the X (Twitter) API and support for social media platforms other than X (Twitter).

With the new pricing plans, it will be easier to manage not only X (Twitter) Accounts but also Instagram Accounts and Facebook Pages together on SocialDog.

Hereafter, we will refer to the currently offered pricing plans as "current plans" and the new pricing plans as "new plans".

  • The release of the new plans is scheduled for November 27, 2023. After the new plans are released, new subscriptions or plan changes will be for the new plans.
  • For customers currently using current plans, we will transition you to the new plans from your billing date in late January 2024 onwards. Details regarding the transition to the new plans will be sent to you by email by mid-December.
  • If you are on a monthly payment for a current plan, changing to Yearly payment by November 26, 2023, will allow you to continue using the current plan's pricing for one year after the change to Yearly payment.

For the background on the release of the new pricing plans, please refer to "Background on New Plan Announcement" below.

About the New Plans

Four Paid Plans to Choose From

As of November 27, 2023, SocialDog will offer four paid plans: Personal plan, Professional plan, Business plan, and Enterprise plan.

Pricing for Personal plan, Professional plan, Business plan, and Enterprise plan.

Pricing Structure for Easier Centralized Management of Multiple Social profiles

With the new plans, the maximum social profiles that can be linked will be set for each plan.

This makes it easier to centrally manage multiple Social profiles on SocialDog.

Under the current plans, linking two Social profiles incurred fees for two Accounts. With the new plans, you will be able to link multiple Social profiles without additional charges.

Take this opportunity to link multiple Social profiles to SocialDog and make the most of them.

Only one X (Twitter) Account can be linked with Personal and Professional plans.

Easier management of multiple Social profiles. Comparison table of current and new plan prices and linkable Social profile counts.

New Free plan for Instagram and Facebook Operations to Be Introduced

A new free plan (Free plan) will be introduced to facilitate the operation of Instagram business Accounts and Facebook Pages.

You can link a total of two Instagram business Accounts and Facebook Pages. In addition to creating 10 scheduled Posts, Instagram business Accounts allow you to analyze Followers counts and post engagement for the past two weeks.

If you wish to link an X (Twitter) Account or view analysis data older than two weeks, please use a paid plan.

Other Changes

  • Instagram business Accounts and Facebook Pages will be counted towards the number of Social profiles linked to your team, just like X (Twitter) Accounts. Available Instagram and Facebook related features vary by plan.
  • For the new Personal plan, the maximum number of scheduled Posts is "30", which will be the combined limit for scheduled Posts and Drafts across all Social profiles linked to the team.
  • The new Business plan will allow you to use "Post engagement" similar to the current Business plan. However, the new Business plan only allows you to retrieve data for users who have Reposted (retweeted).
  • If you wish to retrieve data for users who have given Likes, Replies, or quote-Posts (quote-tweets), please use the new Enterprise plan.

Other changes will also be implemented. For details, please refer to "Full Feature List".

[Important] Transition Schedule to New Plans

We will transition to the new plans according to the following schedule:

  • November 27, 2023: New subscriptions to current plans will cease, and it will become possible to subscribe to new plans. Additionally, Instagram and Facebook related features will become official versions and will only be available with new plans.
    • After this date, new subscriptions or plan changes for paid plans will be for the new plans.
    • If you wish to continue using Instagram and Facebook related features, please subscribe to a new plan.
    • Lite plan (free plan) customers will be transitioned to the new Free plan on November 27.
  • By mid-December 2023: We will send details regarding the automatic transition to the new plans via email to customers using current plans.
    • We will notify you one month before the automatic transition begins.
  • Billing date in late January 2024 onwards: You will be automatically transitioned from current plans to new plans.
    • From late January 2024 onwards, you can continue to use the features of your current plan until your billing date. The timing of the transition to new plans will vary depending on the billing date of your paid plan. Details regarding the automatic transition to new plans will be sent to you by email by mid-December.

In principle, the transition destination plans are expected to be: Lite+ plan (including current Pro plan (2016) and current Pro plan (2017)) to Personal plan, Pro plan to Professional plan, and Business plan to Business plan. However, this may vary depending on factors such as the maximum social profiles. Details will be sent to you by email by mid-December.

Background on New Plan Announcement

SocialDog is now entering a new stage.

We have aimed to evolve SocialDog into an all-in-one platform for social media management by extending its support to social media platforms other than X (Twitter).

Since its founding in 2016, SocialDog has been provided as a dedicated service for X (Twitter). In line with this policy, we added support for Instagram and Facebook in September 2023.

Additionally, the X (Twitter) API was monetized in Spring 2023. The X (Twitter) API is a mechanism that allows external services to securely obtain and operate X (Twitter) Posts and Account information. SocialDog has utilized the API to provide over a million customers with the necessary features for X (Twitter) marketing at reasonable prices. Due to the increased cost of using the X (Twitter) API, it has become difficult to continue providing services at the current prices.

Given these circumstances, we regret to announce the new plans.

The new plans will feature a pricing structure that makes it easier to centrally manage multiple Social profiles on SocialDog. Moving forward, we will continue to add new features and improve existing ones to further assist your social media marketing.

We extend our sincere gratitude to all customers who have used SocialDog to date.

We will strive to make the transition to the new plans as smooth as possible, while minimizing any impact.

If you have any questions or concerns, please do not hesitate to contact our Customer Success team via the SocialDog Contact Form.

We appreciate your continued patronage of SocialDog.

Full Feature List

Full feature list with the new plans

The new Keyword Monitor

Thank you for always using SocialDog.

Today, we have resumed providing the Keyword Monitor. We sincerely apologize for any inconvenience this may have caused our users.

With the new Keyword Monitor, you can retrieve tweets that match keywords from tweets posted within the last 30 days (excluding private tweets).

  • Tweets are not retrieved automatically. You need to perform the operation at the timing you wish to retrieve them.
  • The Keyword Monitor CSV file delivery service will be discontinued. Going forward, you can download CSV files directly from the SocialDog screen.

Features

Search from Tweets within the Last 30 Days

With the new Keyword Monitor, you can search from tweets posted within the last 30 days (excluding private tweets). Previously, only tweets posted after Keyword Monitor settings were applied could be retrieved.

Retrieve More Tweets

With the Business Plan, you can retrieve up to 15,000 tweets per month. This can also be utilized for managing Contests where users are asked to tweet with specific Hashtags.

Important: About Retrieval Method

With the new Keyword Monitor, you need to manually retrieve tweets.

"Retrieve Latest Tweets" button on the Keyword Monitor screen

You can retrieve tweets by clicking "Retrieve Latest Tweets" on the target Keyword Monitor page in your Inbox. You can select the number of tweets to retrieve in increments of 500 tweets.

  • You can retrieve tweets within the limit of Retrieval times (described later).
  • The function to notify new keywords via Slack, email, or push Notifications has been discontinued.
  • You cannot retrieve tweets older than those already retrieved. If you wish to retrieve more past tweets, you can do so by Adding a new Keyword Monitor setting.

Retrieval Times Limit

The number of times you can retrieve tweets varies by Plan.

Retrieval times available in the most recent month (Note 1) (Note 2)

  • Business Plan: 30 Retrieval times × Number of SNS profiles
  • Pro Plan: 10 Retrieval times × Number of SNS profiles

Note 1: Regarding "Most Recent Month"

Please note that this is not the number of times from the beginning to the end of the month.

Example: If the current time is "June 15, 2023 15:00", the remaining Retrieval times at that point will be calculated based on the Retrieval times from "May 16, 2023 15:00" to "June 15, 2023 15:00".

Note 2: Regarding How Retrieval Times are Counted

The number of tweets that can be retrieved in one instance is 500, and you can increase or decrease the number of tweets to retrieve in increments of 500. (With the Business Plan, you can retrieve up to 15,000 tweets by consuming 30 Retrieval times).

Also, the number of Retrieval times consumed is determined by the actual number of tweets retrieved.

Example: If "Number of tweets to retrieve" is set to 1,500 tweets, and the actual search result is 700 tweets, the Retrieval times consumed will be 2.

About Future Keyword Monitor

We plan to improve the Keyword Monitor to automatically retrieve tweets in the future. Additionally, we will enable real-time display of tweets that match keywords.

SocialDog Inc. has concluded an agreement with Twitter Inc. regarding the use of Twitter Enterprise API, a paid version of the Twitter API. The Keyword Monitor, which we have resumed providing, was developed using the Full Archive Search API, a feature of the Twitter Enterprise API. We will continue to develop features that fully leverage the capabilities of the Twitter Enterprise API to ensure your satisfaction.

We appreciate your continued patronage.

Paid plan feature restrictions due to Twitter API monetization

Lite Plan (free plan) feature restrictions: Please refer to the previous announcement.

We have decided to partially change the content of feature restrictions for paid plans from the initial announcement. As a result, additional feature restrictions will apply to our users. We apologize for the inconvenience, but please check again (Added May 30, 2023).

We have resumed providing the Followers management and Followers analytics features (Added June 8, 2023).

Thank you for always using SocialDog.

We would like to inform you that, due to the paid nature of the Twitter API, we have decided to restrict some features available in SocialDog's paid plans.

To all our users, we sincerely apologize for this sudden announcement.

As the Twitter API usage fees after the monetization are extremely high, we decided to significantly restrict the features of the Lite Plan (free plan) starting from May 16, 2023. However, upon scrutinizing Twitter API usage within SocialDog, it became clear that it would be difficult to keep within the Twitter API usage limits by restricting only the Lite Plan features. Therefore, we regret to inform you that we have decided to restrict some features for paid plans as well.

Going forward, to meet your expectations, we will utilize the Enterprise API, which will become newly available due to the Twitter API monetization, to provide even more sophisticated and stable services than ever before. Regarding the Keyword Monitor, which will be significantly restricted this time, we plan to rebuild it using the Enterprise API, and provide features to retrieve and notify Post in real-time, as well as the ability to search Post from the past 30 days.

We apologize for any inconvenience this may cause to our users and kindly ask for your understanding.

Changes

For features available in paid plans, we will make the following Changes.

 Feature

 Business Plan

 Pro Plan

 Lite+ (formerly Basic) Plan (including formerly Pro Plan (2016) and formerly Pro Plan (2017))

 Data Acquisition*1

 Up to once per day

 Up to once per day

 Up to once per day

 Confirming @tweets (Inbox)** (Updated May 30, 2023)**

 Available (no change)

 Discontinued

 Discontinued

 Keyword Monitor** (Updated May 30, 2023)**

 Temporarily suspended (from around June 1, 2023. Measures during suspension period are described later)

 Temporarily suspended (from around June 1, 2023. Measures during suspension period are described later)

 Discontinued

 Sent Follow Request Display*2

 Discontinued

 Discontinued

 Discontinued

 RSS Auto post Max Posts per Past Month*3

** (Updated June 8, 2023)**

 300

 100

 30

 Confirming tweets posted using services other than SocialDog (Post history)

** (Updated May 30, 2023)**

 No change

 Discontinued

 Discontinued

 Followers Management

** (Updated June 8, 2023)**

 Resumed

 Resumed

 Resumed

  Like tweets

** (Updated June 8, 2023)**

 Discontinued

 Discontinued

 Discontinued

  • *1 "Data Acquisition" retrieves Post history, Follow/Followers, and @tweets. In addition to data acquisition from Twitter performed automatically on the server, it includes the data acquisition feature that can be manually performed from the arrow button (Get latest data from Twitter) in the upper left corner of the SocialDog screen.
  • *2 "Sent Follow Request Display" is a feature in the Followers Management function that indicates whether a Follow request has been sent to a private Account. Follow requests can still be made in the future.
  • *3 "RSS Auto post Monthly Post Limit" refers to the maximum number of tweets that can be posted via RSS Auto post in the most recent month (Updated June 8, 2023). This is a newly Added restriction. If the "RSS Auto post Monthly Post Limit" is reached, tweets exceeding the limit will not be posted.

Date of Change

May 22, 2023 (Changes will be implemented sequentially)

  • The Changes to the "Confirming @tweets" feature, "Keyword Monitor," and "Confirming tweets posted using services other than SocialDog (Post history)" feature are scheduled for June 1, 2023.

About Temporarily Suspended Features (Updated June 13, 2023)

Keyword Monitor

Due to contractual issues with the Twitter API, the provision of Keyword Monitor will be temporarily suspended. However, Keyword Monitor will be rebuilt using the paid version of the Twitter API, Enterprise API (Full Archive Search), and will be released in the near future.

Q&A

Q. What is the Twitter API?

A. The Twitter API is a mechanism that allows external services to utilize Twitter data. Twitter announced its monetization in March 2023.

Q. What happens if I have already set up RSS Auto post?

A. RSS Auto post that has been set up previously will continue to operate. However, if the number of tweets posted via RSS Auto post in one month exceeds the "RSS Auto post Monthly Post Limit," the RSS Auto post will cease to function.

We sincerely apologize for any great inconvenience caused to our customers due to these Changes in our services. We also deeply apologize for any trouble caused by these sudden Changes.

SocialDog will continue to strive for daily development to provide services that satisfy all our users.

We kindly ask for your continued patronage.