"This SNS profile is linked to another team" error message when trying to connect Twitter

Update date: August 16, 2023

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If you see the message "This SNS profile is linked to another team," you need to unlink the Twitter account of the other team. Please follow the steps below.

  1. If you are currently logged in to SocialDog, please log out of SocialDog first.
  2. Open the following login page in a web browser.
    1. https://web.social-dog.net/login?with_twitter_login=1
  3. Click "Log in with Twitter" to log in with your Twitter account.
    1. Please log in using your username and password, not Google or Apple login.
  4. Once you are logged in, unlink your Twitter account.
  5. Log out of SocialDog.
  6. Log in to your SocialDog account using the email address you are currently using.
  7. Link your Twitter account.

If you are still unable to log in after following the above steps, please contact support with the Twitter account name you want to link (e.g., @~~~~~). We will investigate the details and get back to you as soon as possible.