Security and backup

Update date: May 25, 2021

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A range of information security measures have been implemented to ensure that your information is protected while using SocialDog.

ISO27001 (ISMS) certification

SocialDog, Inc., the company that operates SocialDog, has acquired ISO27001 (ISMS) certification※, an international standard used by many publicly listed companies, and operates in accordance with strict security standards.

About ISO27001 (ISMS) certification

ISO27001 (ISMS) certification is an international standard for protecting information assets and ensuring appropriate organizational security, and is also known as an Information Security Management System (ISMS).

Communication security

To prevent third parties from eavesdropping on or tampering with communications, all pages and all communications use SSL/TLS to encrypt data.

Data backup

Your data is always backed up in case of any failure. In the unlikely event of data loss due to human error on the part of the system administrator, a system is in place to restore the lost data.

Data center reliability and security

SocialDog operates on the Google Cloud Platform(GCP) data center operated by Google, Inc. GCP is used by many companies around the world, is highly reliable, and is protected by the the highest level of security.

For more information about GCP security, please visit the GCP website.

Credit card information security

In regards to the handling of credit card information, we are compliant with the PCI DSS industry-standard security standard, and are a PCI Level 1 service provider. We do not store credit card information, or share it with third parties.

SNS password security

We use a mechanism called "OAuth" to retrieve data from and update your SNS account. Because SocialDog does not require you to register the password of your SNS account, there is no risk of your SNS account password being leaked.