Update date: March 10, 2024
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If, for some reason, the reservation post fails. The message "Error" was displayed on the Tweets > Scheduled tweets page.
If you have a submission failure, here are some possible reasons
- The exact same text is posted in close time frame.
- The error message “A post you made could not be posted because it contained the same text as another post you posted recently.” will be displayed.
- Regardless of your subscription plan or reservation method (scheduled posting or batch reservation), the error message will be returned when you post to X (Twitter) from SocialDog.
- The image or video attached to the tweet is in a format other than the supported format.
About the WEBP format
The WEBP format is supported by X (Twitter), but there have been reports of errors since the end of September 2023. If you encounter an error, please try using other formats (JPG, PNG, GIF).
- The app integration with Twitter is broken
- Failure of X (Twitter)
- Failure of SocialDog
- X (Twitter) account is frozen
- Repost (retweet), quote post (quote tweet), or reply to a deleted post
If you get an error message, please check the reason and post again.
If your reservation submission fails, an email will be sent to the email address you have registered with SocialDog.