"No data." is displayed

Update date: July 18, 2023

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If the message "No data." is displayed, there is no data to analyze.

This message is displayed when the data is not retrieved correctly, or when the registered account does not perform the action to be analyzed.

Data Retrieval by SocialDog

The following data is automatically retrieved from Twitter. If you do not see the latest data, it is possible that SocialDog has not yet retrieved the data.

  • Following/Follower data.

    • Data is retrieved once a day.
  • Latest Tweets by followers and their posting dates (used to determine Inactive)

    • Retrieved once every 2 weeks.
  • Tweets posted outside of SocialDog (Business plan only)

    • Retrieved once a day.

“Following/Follower data” and “Latest Tweets by followers and their posting dates” cannot be retrieved at any time at the user's discretion.

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Change the display period for analysis

If you have specified a period for which there is no data for analysis, it may be displayed by specifying a period for which there is data.

The analysis period can be changed from the date in the upper right corner of the screen.