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Last updated: 2026/9/7

Set up alerts

Supported Social Platforms
X (Twitter)
Supported Plans
ProfessionalBusinessEnterprise

「アラート」では、指定したキーワードを含む投稿が通知条件を満たした時に、チームメンバー全員にメールで通知されます。バズや炎上の兆候を見逃さず、素早く対応したい場合に活用できます。

このページでは、アラートの作成・確認・編集・削除の手順と、通知の仕組みを説明します。

What You Can Do with Alerts​

  • When you set keywords to monitor and notification conditions, a notification email will be sent to the email addresses of all team members when the conditions are met.
  • For keywords, you can set search conditions similar to Keyword Monitor.
  • On the Alert list screen, in addition to alerts currently set, you can check the number of alerts that can be set per plan and the current usage.

Create an Alert​

  1. Click [Analytics] -> [Alerts].
  2. Click [Create Alert]. The Alert Settings screen will be displayed.
  3. Enter [Alert Name].
    • If left blank, the content entered in keywords will be saved as the alert name.
  4. Enter keywords in [Target Posts].
    • From [Detailed Conditions], you can set detailed search conditions similar to Keyword Monitor.
  5. Set [Notification Conditions].
    • Specify the period and number of posts (e.g., 10 or more posts per hour).
    • If you want to add the growth rate compared to the number of posts during the same time of day on the previous day as a condition, check the box and enter the growth rate.
    • If both conditions are set, you will be notified when both conditions are met.
      • Example: If the conditions are "10 or more posts per hour" and "50% or more increase compared to the same time of day on the previous day" as of 10:40, you will be notified when the number of posts from 9:40 to 10:40 is 10 or more AND 1.5 times or more the number of posts from 9:40 to 10:40 on the previous day.
  6. In [Preview], check the number of posts in the last 24 hours, the number of posts per hour in the last hour, and the hourly graph for the last 24 hours.
  7. Click [Create Alert]. The alert will be created, and the Alert list screen will be displayed.
tip

You can also start creating an alert from [Create Alert] displayed for keywords on the [Keyword Monitor Settings screen] or for keywords searched in [Conversation trends]. When you click, the Alert settings screen will open with the same search conditions entered.

Receive Alert Notifications​

When notification conditions are met, a notification email will be sent to the email addresses of all team members.

tip

As long as the conditions are met, notification emails will continue to be sent. If notifications are received too frequently, please review the notification conditions such as the period or number of items.

View Alert List​

  1. Click [Analytics] -> [Alerts].
  2. The set alerts will be displayed in a list showing "Alert Name / Notification Conditions / Last Alert Notification Date and Time".

Edit an Alert​

  1. Click [Analytics] -> [Alerts].
  2. For the alert you want to edit, click [Edit]. The current settings will be displayed on the Alert Settings screen.
  3. Change the Alert name, keywords, and notification conditions, then click [Save].

Delete an Alert​

  1. Click [Analytics] -> [Alerts].
  2. For the alert you want to delete, click [Delete].
  3. Execute deletion in the confirmation dialog. The alert will be deleted, and the usage count displayed in the list will be updated.

Number of Configurable Alerts per Plan​

The number of configurable alerts varies depending on your plan.
For more details on the number of configurable alerts per plan, please refer to Pricing Plans.

  • The number of configurable alerts and current usage can be checked on the Alert list screen.
  • If the maximum number of configurable alerts has been reached, you cannot create new alerts. Other than the Enterprise plan, you can increase the number of configurable alerts by upgrading.