Update date: April 20, 2023
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The role of each team member can be set to either “administrator” or “user”. A special “owner” role also exists. Each role has different actions they can perform.
Each team can only have one owner.
| Action | Owner | Administrator | User |
|---|---|---|---|
| Basic features (analysis, posting, inbox, follower management) | ✔︎ | ✔︎ | ✔︎ |
| Change team settings (add Twitter accounts, invite users, change roles, etc.) | ✔︎ | ✔︎ | - |
| Plan / Billing (change plans, payment method, etc.) | ✔︎ | ✔︎ | - |
| Delete the team | ✔︎ | - | - |
Change team member roles
Only the team owner and team administrators can change team member roles.
- Click the icon in the bottom left of the screen.
- Click “Team members”.
- Click the user whose role you want to change.
- Under “Team role”, select “Administrator” or “User”.
Transfer team ownership to another user
Initially, the user who created the team will be the team owner. When you need to change the team owner for reasons such as when they leave the company, follow the steps below.
Only the team owner can perform this action.
- Click the icon in the bottom left of the screen.
- Click “Team members”.
- Click on the team owner.
- Click “Transfer team ownership”.
- Select the user you wish to transfer ownership to.
- Enter your SocialDog account password. Note that this is not the password of the user you wish to transfer ownership to, but your own password.
- Click “Transfer team ownership” in the bottom right.
- A confirmation dialog will be displayed. Click “Transfer team ownership”.