About Social Profile Roles
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By setting Social Profile Roles for each social media account, you can restrict the features that members can operate. Currently, this supports permissions for creating, editing, and deleting scheduled posts.
This enables the following types of operations:
- Allow specific members to only create post drafts
- Prevent accidental posts to social media accounts outside their responsibility
For information on how to configure roles for each social media account, please see Assign Roles per Social Media Account to Team Members.
Types of Roles Available
There are two types of roles that can be set for each social media account:
Social profile administrator
- Can perform all operations related to the social media account.
- In the future, will be able to approve posts.
Post Editor
- Can create and edit post drafts.
- Cannot create scheduled posts or post immediately.
- Can use features other than posting (analytics, keyword monitoring, follower management, etc.) without restrictions.
- In the future, will be able to request post approval.
Post Operations Available by Role
The operations available in the posting feature vary depending on the role for each social media account.
- Post Editor: Can create and edit drafts
- Social Media Account Administrator: Can perform all post operations
| Post Operation | Social profile administrator | Post Editor |
|---|---|---|
| Add draft | ✔︎ | ✔︎ |
| Edit draft | ✔︎ | ✔︎ |
| Delete draft | ✔︎ | ✔︎ |
| Add scheduled post | ✔︎ | |
| Edit scheduled post | ✔︎ | |
| Delete scheduled post | ✔︎ | |
| Move scheduled post to draft | ✔︎ | |
| Configure scheduled slots | ✔︎ | |
| Add post to scheduled slot | ✔︎ | |
| Post now | ✔︎ | |
| Delete post from post history screen | ✔︎ | |
| Retry failed post | ✔︎ | |
| Delete failed post | ✔︎ | |
| Add RSS auto-post | ✔︎ | |
| Edit RSS auto-post | ✔︎ | |
| Delete RSS auto-post | ✔︎ |
Difference Between Team Roles and Social Profile Roles
SocialDog has two types of roles for managing operational scope.
Team Roles
Manages the scope of operations across the entire team. This covers team member management, team settings changes, and more. For details, please see Change a team member’s role (Owner / Administrator / User).
Social Profile Roles
Manages the scope of operations for each social media account.
Even if a team role is "Owner" or "Administrator," if the role for a specific social media account is "Post Editor," they cannot add scheduled posts or delete posts for that account.
Who Can Set Social Profile Roles
Members whose team role is "Owner" or "Administrator" can set roles for each social media account.
Immediately after linking a social media account, the member who linked it is automatically set as "Social Media Account Administrator," and other team members are automatically set as "Post Editor." Please configure roles for each social media account from the Team Members screen according to your actual operations.
For configuration instructions, please see Assigning Social Profile Roles to Team Members.